Client Care Manager: Lead Care Plans & Client Success

All My Love Homecare; Nevada; On-site; USD 45,000 - 65,000; Full time

Job summary

A home care service provider is seeking a Client Care Manager in North Las Vegas. This non-clinical role focuses on service coordination, quality assurance, and compliance with non-medical home care regulations in Nevada. Ideal candidates have a bachelor’s degree, 1+ years of healthcare experience, and strong communication skills. Bilingual ability is a plus. Competitive salary and growth opportunities offered.

Qualifications

• At least 1 year of experience working in healthcare or homecare.
• Prior experience in home care, case management, or a similar role preferred.
• Knowledge of Nevada home care laws and regulations.

Responsibilities

• Conduct initial in-home assessments to determine client needs.
• Match clients with qualified caregivers.
• Provide ongoing oversight and support to clients and caregivers.
• Monitor and update care plans as needed.
• Ensure services comply with state standards.
• Maintain accurate client records in accordance with HIPAA.
• Address client concerns or incidents promptly.
• Collaborate with scheduling and HR departments.
• Educate clients and families on available services.

Skills

Communication skills

Organizational skills

Problem-solving skills

Sales skills

Attention to detail

Bilingual (Spanish/English)

Education

Bachelor’s degree in business

Associate’s degree in a related field

Job description

A home care service provider is seeking a Client Care Manager in North Las Vegas. This non-clinical role focuses on service coordination, quality assurance, and compliance with non-medical home care regulations in Nevada. Ideal candidates have a bachelor’s degree, 1+ years of healthcare experience, and strong communication skills. Bilingual ability is a plus. Competitive salary and growth opportunities offered.