Client Care Coordinator

Clear Destination Inc.; Tucson (AZ); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

5 weeks PTO

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401K with match

Tuition reimbursement

Very competitive pay rates

Job summary

Community Bridges, Inc. (CBI) seeks a Client Care Coordinator to manage a housing caseload and coordinate comprehensive care for individuals and families experiencing homelessness.

The role involves ensuring connections to medical homes and primary care services, working within a multidisciplinary team to address high-acuity needs. The position emphasizes coordination of care across behavioral health and medical services, with growth opportunities within CBI's continuum of care.

Qualifications

• High school diploma or GED required.
• Associate degree (or higher) in Behavioral Health preferred.
• Minimum of six months of recovery from substance use and/or mental health disorders required.
• Minimum of six months paid related work experience with behavioral/medical crisis exposure required.
• 1–3 years of full-time healthcare-related work experience preferred.

Responsibilities

• Manage housing caseload and coordinate care for individuals and families experiencing homelessness.
• Coordinate care with existing PMCH/PCP or connect to PMCH/PCP services.
• Collaborate with a multidisciplinary team including PCTs, RNs, Counselors, and Clinical Leads.

Skills

Recovery experience

Crisis management

Care coordination

Team collaboration

Communication skills

Education

High school diploma or GED

Associate degree in Behavioral Health

Job description

Client Care Coordinator

Community Bridges, Inc. (CB I) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness.

CBI is the premiere non-profit fully integrated healthcare provider of substance use and behavioral health programs in Arizona, including prevention, education and treatment using cutting-edge, nationally recognized, evidence-based models.

Job Summary

The Community Bridges, Inc. (CBI) Client Care Coordinator is a shelter or temporary lodging site-based position with a primary role of managing a housing caseload responsible for coordinating a care for individuals and families who are experiencing homelessness. The position will provide coordination of care and support services to assist the individual or family with ending their current episode of homelessness. These individuals(s) may present with complex substance use, mental health, housing, medical care needs and this position will ensure coordination of care with existing PCMH, PCP or ensuring connection to new PCMH, PCP services occurs. The Client Care Coordinator works with individuals and families with the highest acuities and greatest vulnerabilities.

The Client Care Coordinator works as part of a multi-disciplinary team including specialty positions through the CBI continuum of care, such as Patient Care Techs, Registered Nurses, Counselors, and Clinical Leads.

Skills/Requirements

Highschool diploma or GED is required. Associate degree (or higher) in a field related to Behavioral Health is preferred.

• Minimum of six months of recovery from substance use and/or mental health disorders required.
• Minimum of six (6) months of paid related work experience where his or her prior experience would provide adequate exposure to both behavioral and medical crisis situations is required.
• 1-3 years of full-time Health Care related work experience where his or her prior experience would provide adequate exposure to both behavioral and medical crisis situations is preferred.

• Valid identification required.
• Will complete CBI Peer Certification within 90 days of being hired.
• Arizona Fingerprint Clearance Card (Program Specific).

CBI Offers an excellent benefits package!

• Generous PTO accrual (5 weeks!),
• Medical, Dental, Vision, Disability, Life, Supplemental plans
• Hospital indemnity/ Critical Illness,
• Pet Insurance,
• Dependent Care Savings, Health Care Savings,
• 401K with employer match - 100% vested upon enrollment,
• Wellness programs,
• Tuition Reimbursement and Scholarship Programs, incentives, and more!
• Very Competitive pay rates

CBI is growing and expanding our services!

• We are experience tremendous growth in this time. As an essential service provider, we value all our employees and their careers in the clinical field.
• *For the past four years, The Phoenix Business Journal has recognized CBI as one of the top ten healthiest mid-size employers in the Valley! *

CBI Values your Career and have lots of growth opportunities!

Our team is supported by strong and competent leadership. Come join our team of passionate individuals who are serious about making a difference in the lives of our patients and the communities we serve.

About our Culture, commitment to employees!

• We are looking for driven and compassionate individual’s that thrive in an upbeat and safe working environment. We dedicate a lot of thought and effort into work life balance as well as our competitive composition structure.
• We know life happens, that’s why we all start with a 5-week PTO plan as well as a wide range of unique benefits!

Our Facilities.

Our 26 locations are all state-of-the-art facility that provides top notch integrated care. We are proud to adhere to a “no wrong door” treatment approach that allows our staff to dramatically improve the quality of life for the patients in their care.

CBI treats patients from all different walks of life and believes in maintaining the dignity of human life. Recovery is possible!