Client Billing Specialist

PAYCO The Clearing House Payments Company L.L.C.; Town of Liberty (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

The Clearing House Payments Company L.L.C. is seeking a Client Billing Specialist to validate telecom invoices, identify variances, and file disputes when necessary.

The role requires collaboration with implementation and finance teams to ensure accurate billing and direct debit profiles. Responsibilities include generating reports, participating in carrier meetings, approving invoices, and auditing profile changes.

Qualifications

• Bachelor’s degree preferred.
• 1 year of experience in finance/billing.
• Project management experience.
• Ability to prioritize and manage multiple tasks.
• Ability to work efficiently in a high demand, team oriented and fast-paced environment.
• Strong problem-solving and communication skills.
• Excellent verbal and written skills.
• Analytical and detail oriented.
• Proficiency in Microsoft Office Excel.

Responsibilities

• Identify, define root cause, and file disputes for invoice variances.
• Creation of reports and spreadsheets for management review.
• Participant in regular meetings with telecom carriers.
• Work closely with implementation specialists with circuit provisioning and finance.
• Approve Billing invoices as needed.
• Audit new profile additions to ensure changes made to direct debit profiles are accurate.
• Manage Product monthly circuit additions/deletions meetings with the client implementation specialists and validate Client Billing was performed as intended.
• Correct telecom expense reporting to Finance and O&T Admin.
• Any billing errors identified are quickly corrected.

Skills

Finance/billing

Project management

Prioritization

Communication

Analytical thinking

Excel

Education

Bachelor’s degree preferred

Tools

AT&T billing systems

Ariba

Tangoe/Calero systems

Job description

Position Summary:

The Client Billing Specialist is responsible for the validation of our vendor invoices for telecom expenses. This position reviews incoming invoices and accounts for any variances related to: new circuits, disconnected circuits, changes in rates, changes in taxes and regulatory fees and validates that the amount invoiced is as expected. If information is incorrect, a dispute is opened with the vendor and tracked until resolution. This position also acts in the capacity of independent reviewer of billing for the TCH Products. The department leadership may approve, but this function is expected to also be able to provide operational approval.

Essential Functions and Responsibilities:

• Identify, define root cause, and file disputes for invoice variances.
• Creation of reports and spreadsheets for management review.
• Participant in regular meetings with telecom carriers.
• Work closely with implementation specialists with circuit provisioning and finance.
• Approve Billing invoices as needed.
• Audit new profile additions to ensure changes made to direct debit profiles are accurate.
• Manage Product monthly circuit additions/deletions meetings with the client implementation specialists and validate Client Billing was performed as intended.
• Correct telecom expense reporting to Finance and O&T Admin.
• Any billing errors identified are quickly corrected.

Qualifications Required:

• Bachelor’s degree preferred.
• 1 year of experience in finance/billing.
• Project management experience.
• Ability to prioritize and manage multiple tasks.
• Ability to work efficiently in a high demand, team oriented and fast-paced environment.
• Strong problem-solving and communication skills.
• Excellent verbal and written skills.
• Analytical and detail oriented.
• Proficiency in Microsoft Office Excel.

Qualifications Desired:

• Working knowledge of AT&T or similar telecommunications provider billing systems.
• Experienced with Ariba or similar contract systems.
• Worked with telecom expense management systems such as Tangoe, Calero or similar.

Physical Demands and Work Environment:

The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available. Travel may be required. Candidates will report to the office three days each week. Onsite work requirements may change at any time.

About The Clearing House:

The Clearing House Payments Company L.L.C. is a bank-owned industry utility that shapes the payments landscape and provides infrastructure for safe, reliable, and efficient payments. We see an economy where everyone is connected and a future where modern payments make life easier. The Clearing House operates four payment systems: a high-value wire-transfer system (the CHIPS® network), the country’s first and largest instant payments system (the RTP® network), an automated clearinghouse network (the EPN® network), and a check image exchange network (the Image Exchange Network). TCH also operates a bank account number tokenization service, runs a payments association known as the TCH Payments Authority, and maintains the rules for private-sector check image exchange through its ECCHO® business line. The Clearing House operates U.S.-based payments networks that clear and settle more than $2 trillion each day through wire, ACH, check image, and real-time payments. It is the nation’s most experienced payments company, with a long track record of providing secure and reliable systems, payments innovation, and strategic thought leadership to financial institutions. In 2017, The Clearing House revolutionized U.S. payments by introducing the RTP® network, which supports the immediate clearing and settlement of payments, along with the ability to exchange related payment information across the same secure channel. These RTP capabilities enable all financial institutions to offer safer, faster, and smarter digital transaction services for their corporate and retail customers. Learn more at www.theclearinghouse.org.