Client Banking & Solutions Advisor

Bank of America; Grand Prairie (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Bank of America in Grand Prairie, TX is seeking a customer-focused team member to engage clients in the lobby and educate them on self-service options, including ATM, online banking, and mobile banking.

In this role you will process cash transactions, manage center flow, and build relationships to identify solutions meeting clients' financial goals. Weekend/evening hours and travel to nearby centers may be required.

Qualifications

• Required: enthusiastic, self-starter with strong work ethic and results focus.
• Collaborates effectively to build relationships and deliver client service.
• Communicates effectively and confidently with clients.
• Learns and adapts to new information and technology platforms.
• Educates clients on self-service banking options (ATM, online, mobile).
• Follows processes, adheres to laws and regulations.

Responsibilities

• Executes risk culture and strives for operational excellence.
• Builds client relationships to meet financial needs.
• Follows established processes to act in clients' and bank's best interest.
• Grows knowledge by partnering with lending, investments and small business experts.
• Manages center traffic, appointments, and outbound calls.
• Drives the client experience and satisfaction.
• Manages cash responsibilities.

Skills

Strong work ethic

Client relationship skills

Communication skills

Problem solving

Adaptability

Time management

Learning new technology

Self-starting

Education

High School diploma

Bachelor's degree

Associate degree

Tools

ATM

Online banking

Mobile banking

Job description

Bank of America in Grand Prairie, TX is seeking a customer-focused team member to engage clients in the lobby and educate them on self-service options, including ATM, online banking, and mobile banking.

In this role you will process cash transactions, manage center flow, and build relationships to identify solutions meeting clients' financial goals. Weekend/evening hours and travel to nearby centers may be required.