Client Banking Advisor (Part-Time)

JPMorgan Chase & Co.; Portsmouth (NH); On-site; USD 21,000 - 34,000; Part time

Benefits offered by this job

Comprehensive health care coverage

On-site health and wellness centers

Retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

Job summary

Chase, part of JPMorgan Chase & Co., is hiring a Part-time Associate Banker in Portsmouth, NH. You will greet clients, open accounts, and guide customers through Chase mobile and online tools, delivering friendly service and regulatory compliant assistance.

You will build trusted relationships, educate clients on products, and collaborate with branch colleagues to meet financial goals while maintaining high service standards and adherence to procedures.

Qualifications

• Ability to put clients first and exceed their expectations – delivering attentive and friendly service, creating a welcoming environment.
• Ability to build trusted relationships – demonstrating genuine care and concern during interactions with clients.
• Ability to engage clients – communicating clearly and politely to understand and help, anticipating client needs.

Responsibilities

• Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
• Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
• Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
• Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions – partnering with other branch team members to help achieve their financial goals.
• Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.

Skills

Client service

Relationship building

Communication

Issue resolution

Team collaboration

Product knowledge

High school diploma

Education

High school diploma or GED

Job description

Chase, part of JPMorgan Chase & Co., is hiring a Part-time Associate Banker in Portsmouth, NH. You will greet clients, open accounts, and guide customers through Chase mobile and online tools, delivering friendly service and regulatory compliant assistance.

You will build trusted relationships, educate clients on products, and collaborate with branch colleagues to meet financial goals while maintaining high service standards and adherence to procedures.