Client Banking Advisor - Build Lasting Relationships

Bank of America; Cumberland, Northern (RI, KY); Hybrid; USD 34,440,000 - 36,878,000; Full time

Benefits offered by this job

Benefits eligible

Job summary

Bank of America in Cumberland, RI, is seeking a client-focused team member to engage customers in the lobby and guide them through self-service banking options. You will process cash transactions and ask insightful questions to understand clients' financial goals.

The role requires strong communication, relationship-building, and the ability to work weekends or extended hours when needed. Training and benefits are provided to support ongoing development.

Qualifications

• Self-starter with a strong work ethic committed to client service.
• Ability to explain simple banking transactions and self-service options to clients.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines to do what is right for clients and the bank.
• Grows knowledge by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls.
• Drives the client experience.
• Manages cash responsibilities.

Skills

Self-starter / Enthusiastic

Strong work ethic

Relationship building

Client-focused service

Effective communication

Adaptability

Problem solving

Time management

Willingness to work weekends

Tech/platform learning

Education

High School Diploma / GED

Bachelor's Degree or related Associate's Degree

Job description

Bank of America in Cumberland, RI, is seeking a client-focused team member to engage customers in the lobby and guide them through self-service banking options. You will process cash transactions and ask insightful questions to understand clients' financial goals.

The role requires strong communication, relationship-building, and the ability to work weekends or extended hours when needed. Training and benefits are provided to support ongoing development.