Client Associate / Senior Associate - Neuberger Wealth

nb; New York (NY); Hybrid; USD 75,000 - 95,000; Full time

Benefits offered by this job

Paid time off

Medical/dental/vision insurance

Retirement plan

Life insurance

Job summary

Neuberger Wealth in New York City is seeking a Client Associate / Senior Associate to deliver operational support for a high-net-worth client base, assisting with service, maintenance, and growth alongside Wealth Advisor teams. You will manage daily transactions, liaise with advisors, handle account openings, document processing, and reporting while ensuring compliance with policies and regulations.

The role requires 2–4+ years in financial services, undergraduate degree, Series 7 and 66

Qualifications

• 2–4+ years of proven client service in financial services.
• Undergraduate degree and Series 7 and 66 licenses within 180 days.
• Proficiency with Microsoft Office and CRM, especially Salesforce.
• Broad knowledge of Wealth Management and financial products/services.
• Exceptional written and verbal communication with strong interpersonal skills.
• Ability to organize, prioritize, and manage multiple tasks.
• Detail-oriented, well-organized, and adaptable to fast-paced environment.
• Proactive attitude and collaborative work style.

Responsibilities

• Provide ongoing operational support for the client base, handling daily transactions and inquiries within deadlines.
• Act as liaison between Wealth Advisors, Portfolio Managers, Operations and clients.
• Open client accounts and assist with required documentation and maintenance tasks.
• Perform account maintenance tasks: disbursements, address changes, transfers, fees, and trades.
• Maintain proactive communication on new documents, LOAs, account updates, and activity.
• Oversee client account activities using in-house portfolio systems.
• Provide customized reporting and analysis for clients or Wealth Advisor team.
• Maintain accurate client files and potential new business pipeline in Salesforce.

Skills

Client service mindset

Communication

Wealth management knowledge

Interpersonal skills

Organization & multitasking

Education

Undergraduate degree

Series 7 license

Series 66 license

MBA

CFA

CFP

CIMA

Tools

Salesforce

MS Office

Job description

Client Associate / Senior Associate

Neuberger Wealth is Neuberger's direct-to-client wealth and investment management business. Managing $70b+ in client assets across 40+ seasoned wealth and investment teams, with access to a deep breadth of customized investment solutions, the platform is truly unique in the industry.

The Client Associate / Senior Associate will deliver comprehensive operational support and serve as a trusted resource for clients and an experienced Wealth Advisor Team. This role enhances the client experience by assisting with the service, maintenance, and growth of the team's high-net-worth client base. We are seeking a seasoned professional with exceptional communication and interpersonal skills who possesses a deep understanding of operational processes and workflows. This role offers an opportunity to significantly contribute to the team's success and client satisfaction.

Primary Responsibilities

• Client Service : Provide ongoing operational support for the team's client base by managing daily transactions and inquiries accurately and within established deadlines, ensuring compliance with firm policies and federal regulations
• Liaison : Serve as a liaison between Wealth Advisors, Portfolio Managers, Operations, and clients
• Client Support : Offer daily support for the team's client base, including opening client accounts, assisting with required documentation, and performing comprehensive account maintenance tasks
• Account Maintenance : Perform tasks such as funds disbursements, name/address changes, charitable gifting, ACATS and DTC transfers, cost updates, billing/fees, and client-directed trade orders
• Client Interaction : Maintain regular and proactive contact with clients regarding new account documents, LOAs, account updates, checks and wires, account performance, trade activity, transfers, statement inquiries, research, fees, objective changes, portfolio market values, stock quotes, online access, etc.
• Account Monitoring : Oversee account activities including trades, cash flows, debits, margin, tech shorts, performance, transfers, allocations, fees, etc., using various in-house portfolio systems
• Client Reporting : Provide customized reporting and analysis to clients or the Wealth Advisor team on a regular or ad hoc basis
• Data Management : Maintain accurate and detailed client files, account information, and new business pipeline in the Salesforce database
• Professional Development : Enhance job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations

Experience & Skills Qualifications

• 2-4+ years of proven client service/support or related experience in the financial services industry
• An undergraduate degree and Series 7 and 66 licenses (required within the first 180 days)
• Additional certifications such as MBA, CFA, CFP, or CIMA are beneficial but not required
• Proficiency with Microsoft Office and prior CRM experience preferred, particularly with Salesforce
• Broad knowledge of Wealth Management, financial products, and services
• Exceptional written and verbal communication skills, with strong interpersonal and client servicing abilities
• Ability to organize, prioritize, manage multiple tasks, and keep the team informed on open items
• Detail-oriented, well-organized, and capable of managing multiple tasks simultaneously
• Ability to adapt to a rapidly changing and fast-paced business environment
• Capable of operating effectively and working under pressure with tight deadlines
• A proactive attitude and ability to work collaboratively

Location: New York City; hybrid with a minimum of three days per week in office.

Applicants must be authorized and have the right to work in the country where the role is located without the need for current or future sponsorship.

Compensation Details

The salary range for this role is $75,000-$95,000. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. This range is only applicable for jobs to be performed in the job posting location. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, business sector, performance, shift, travel requirements, sales or revenue-based metrics, market benchmarking data, any collective bargaining agreements, and business or organizational needs. This job is also eligible for a discretionary bonus, which, along with base salary and retirement contributions, is part of our total comprehensive package. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, retirement, life insurance and other benefits to eligible employees.

Note: No amount of pay is considered to be wages or compe