Client Associate

D.A. Davidson; Walla Walla (WA); On-site; USD 47,000 - 56,000; Full time

Benefits offered by this job

Medical, dental and vision

Company 401(k) and ESOP contribution

Generous sick, vacation, and maternity

Paid holidays

Professional development opportunities

Tuition reimbursement ($15,000 lifeime

Discounted personal insurance

Davidson Day of Giving

Job summary

D.A. Davidson in Walla Walla, WA is seeking an exceptionally sharp, motivated Client Associate to join our branch. In this team-critical role, you will work alongside Financial Professionals to provide excellent client service and support.

This entry-level opportunity offers training to obtain SIE and Series exams, plus competitive benefits, and a base pay range of $22.50 to $27.00 per hour.

Qualifications

• Eager to grow in the Financial Services industry with certification opportunities.
• High school graduate; post-secondary education or relevant experience preferred.
• Solid technology skills and desire to learn new tools to improve client experience.
• Proven ability to build client relationships with strong communication and problem‑solving.
• Detail oriented with the ability to handle semi-advanced math accurately.
• Ability to manage multiple demands in a deadline-driven environment.

Responsibilities

• Provide extraordinarily professional client service managing requests and account maintenance.
• Review, process and resolve complex client account issues and suspicious activity.
• Assist with crafting comprehensive financial plans for clients.
• Support periodic client mailings, communications and events.
• Facilitate the transfer of funds and/or securities and issuance of checks.
• Adhere to branch, firm and compliance policies; other duties as assigned.

Skills

Client service

Communication

Problem solving

Attention to detail

Multi-tasking

Team collaboration

Education

SIE and FINRA exams (Series 7/66/63/65)

High school graduate

Post-secondary education or comparable work experience

Tools

Microsoft Word

Excel

Outlook

Job description

D.A. Davidson Companies is an independent, employee-owned company with a rich history spanning 90 years. We are dedicated to conducting our business in accordance with the highest standards of integrity and ethics, and delivering outstanding service to our clients and each other. We support a friendly, open and supportive culture, and encourage candid communication and productive engagement that make our companies and each of us better. Just as we work to improve our clients’ financial well-being, we also work to strengthen local communities—and giving back is one of our core values. You can learn more about our company culture and impact in our latest annual report.

D.A. Davidson, an employee-owned Financial Services firm, is seeking an exceptionally sharp, motivated and detail-oriented Client Associate to join our Walla Walla, WA branch. In this team-critical role, you will work alongside Financial Professionals to provide excellent client service and support. This is an outstanding opportunity to advance your career in the financial services industry in an environment of continual growth and development.

If you have a passion for creating an exceptional client experience, enjoy working collaboratively as part of a team and relish detail and accuracy, we want to hear from you!

Primary Qualifications:

• Eager to advance and grow in the Financial Services Industry ‒ Opportunity to complete the Securities Industry Essentials (SIE) and FINRA General Securities Representative (Series 7) Exam and Uniform Securities State Law Exam (Series 66 [or Series 63/65]).
• High school graduate. Post‑secondary education, or comparable work experience preferred.
• Solid technology skills (Microsoft Word, Excel and Outlook) and the desire to learn and leverage innovative technologies to optimize the client experience.
• Proven ability to build client/customer relationships including excellent communication (written and verbal) and problem‑solving skills.
• Strong attention to detail and accuracy including the ability to accurately perform semi‑advanced math.
• Ability to successfully handle multiple demands and competing priorities in a deadline‑oriented environment.

Primary Duties:

• Provide extraordinarily professional and courteous client service managing client requests, account maintenance and effectively articulating certain requirements in a regulatory environment.
• Review, maintain and process account documents and information as well as solve complex issues and assignments related to client accounts and transactions including suspicious activity.
• Assist with crafting comprehensive financial plans for current and prospective clients.
• Assist in developing and implementing periodic client mailings, communications and events.
• Facilitate the transfer of client funds and/or securities and the issuance of checks upon request.
• Seek to innovate and streamline processes.
• Provide general support, including but not limited to phone, correspondence, appointments, filing and other projects as assigned.
• Adherence to all branch, firm and compliance policies, procedures, rules and regulations.
• Other projects and duties as assigned.

What we offer:

• Competitive salary plus excellent benefits and perks including, but not limited to:
• Medical, dental and vision
• Company 401(k) and ESOP contribution
• Generous sick, vacation, and maternity/parental leave
• Paid holidays
• Professional development opportunities
• Tuition reimbursement ($15,000 lifetime cap)
• Discounted personal insurance including home, auto and recreational vehicles
• Davidson Day of Giving – Our tradition of positively impacting communities in which we live and work!

The potential base pay hiring range for this role is $22.50 to $27.00 per hour. The compensation offered will be determined on a case‑by‑case basis considering a variety of factors including, but not limited to, the skills, relevant work experience, and geographic location of each specific candidate.

D.A. Davidson has been in business for 90 years! As an employee‑owned company, our success is driven by our high standards of business ethics, integrity and the belief that our Associates are our most important assets. We hope you will consider joining us!

At D.A. Davidson, we are committed to fostering a diverse environment that supports the development and inclusivity of all employees.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

ACKNOWLEDGMENT

Please answer all questions carefully. By submitting this application for employment, I certify that all of the above information is true and complete and I understand that any falsification or omission of information made by me may disqualify me from further consideration for employment or, if hired, may result in my termination of my employment at any time during the period of my employment, regardless of the amount of time that has passed. California applicants, please see D.A. Davidson’s California Resident Privacy Policy.