Client Associate

D.A. Davidson Companies; Medford (OR); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental and Vision

Company 401(k) and ESOP contribution

Generous sick, vacation, and maternity

Paid holidays

Professional Development Opportunities

Tuition Reimbursement

Discounted personal insurance

Charitable gift-matching program

Job summary

D.A. Davidson Companies is seeking a Client Associate in Medford, OR to support Financial Professionals and deliver exceptional client service.

You will handle account maintenance, processing and regulatory communications, with opportunities to progress licensing exams and grow within a collaborative, client-focused environment. You will contribute to crafting financial plans, managing client communications, and facilitating transfers while upholding high standards of accuracy and ethics.

Qualifications

• Willingness to advance in financial services, including licensing exams.
• High school graduate; post-secondary ed preferred.
• Strong written and verbal communication and problem-solving skills.
• Attention to detail and accuracy with semi-advanced math.
• Ability to manage multiple priorities in a deadline-driven environment.

Responsibilities

• Provide extraordinarily professional and courteous client service managing client requests, account maintenance and effectively articulating certain requirements in a regulatory environment.
• Review, maintain and process account documents and information as well as solve complex issues and assignments related to client accounts and transactions including suspicious activity.
• Assist with crafting comprehensive financial plans for current and prospective clients.
• Assist in developing and implementing periodic client mailings, communications and events.
• Facilitate the transfer of client funds and/or securities and the issuance of checks upon request.
• Seek to innovate and streamline processes.
• Provide general support, including but not limited to phone, correspondence, appointments, filing and other projects as assigned.
• Adherence to all branch, firm and compliance policies, procedures, rules and regulations.
• Other projects and duties as assigned.

Skills

Client service

Communication

Detail oriented

Multi-tasking

Problem-solving

Tech literacy

Education

High school diploma

Post-secondary education or comparable experience preferred

Tools

Microsoft Word

Excel

Outlook

Job description

D.A. Davidson Companies is an independent, employee-owned company with a rich history spanning 90 years. We are dedicated to conducting our business in accordance with the highest standards of integrity and ethics, and delivering outstanding service to our clients and each other. We support a friendly, open and supportive culture, and encourage candid communication and productive engagement that make our companies and each of us better. Just as we work to improve our clients’ financial well-being, we also work to strengthen local communities—and giving back is one of our core values. You can learn more about our company culture and impact in our latest annual report.

D.A. Davidson, an employee-owned Financial Services firm, is seeking an exceptionally sharp, motivated and detail-oriented Client Associate to join our Medford, OR branch. In this team-critical role, you will work alongside Financial Professionals to provide excellent client service and support. This is an outstanding opportunity to advance your career in the financial services industry in an environment of continual growth and development.

If you have a passion for creating an exceptional client experience, enjoy working collaboratively as part of a team and relish detail and accuracy, we want to hear from you!

Primary Qualifications

• Eager to advance and grow in the Financial Services Industry ‒ Opportunity to complete the Securities Industry Essentials (SIE) and FINRA General Securities Representative (Series 7) Exam and Uniform Securities State Law Exam (Series 66 [or Series 63/65])
• High school graduate. Post-secondary education, or comparable work experience preferred
• Solid technology skills (Microsoft Word, Excel and Outlook) and the desire to learn and leverage innovative technologies to optimize the client experience
• Proven ability to build client/customer relationships including excellent communication (written and verbal) and problem-solving skills
• Strong attention to detail and accuracy including the ability to accurately perform semi-advanced math
• Ability to successfully handle multiple demands and competing priorities in a deadline-oriented environment

Primary Duties

• Provide extraordinarily professional and courteous client service managing client requests, account maintenance and effectively articulating certain requirements in a regulatory environment
• Review, maintain and process account documents and information as well as solve complex issues and assignments related to client accounts and transactions including suspicious activity
• Assist with crafting comprehensive financial plans for current and prospective clients
• Assist in developing and implementing periodic client mailings, communications and events
• Facilitate the transfer of client funds and/or securities and the issuance of checks upon request
• Seek to innovate and streamline processes
• Provide general support, including but not limited to phone, correspondence, appointments, filing and other projects as assigned
• Adherence to all branch, firm and compliance policies, procedures, rules and regulations
• Other projects and duties as assigned

What we offer

Competitive salary plus excellent benefits and perks including, but not limited to:

• Medical, Dental and Vision
• Company 401(k)and ESOP contribution
• Generous sick, vacation, and maternity/parental leave
• Paid holidays
• Professional Development Opportunities
• Tuition Reimbursement ($15,000 lifetime cap)
• Discounted personal insurance including home, auto and recreational vehicles
• Charitable gift-matching program
• Davidson Day of Giving – Our tradition of positively impacting communities in which we live and work

The compensation offered will be determined on a case-by-case basis considering a variety of factors including, but not limited to, the skills, relevant work experience, and geographic location of each specific candidate.

D.A. Davidson has been in business for 90 years! As an employee-owned company, our success is driven by our high standards of business ethics, integrity and the belief that our Associates are our most important assets. We hope you will consider joining us!

At D.A. Davidson, we are committed to fostering a diverse environment that supports the development and inclusivity of all employees.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.