Client Aide

Priority Dispatch Corp.; Los Angeles, Northern (CA, KY); Hybrid; USD 22,000 - 33,000; Full time

Job summary

Christ-Centered Ministries / Restoration Reentry Residence in Los Angeles is hiring a Client Aide to support vulnerable residents, ensure safety, and maintain confidential documentation in accordance with HIPAA. The role requires a high school diploma, bilingual abilities, and familiarity with data entry and basic computer tools.

The Client Aide will assist with daily routines, perform checks, and help residents engage in activities while upholding professional standards and responding to

Qualifications

• High School diploma or GED required; some college preferred.
• Bilingual Spanish/English highly desirable; strong communication skills required.
• Proficiency with Word and Excel; valid CA driver's license preferred.

Responsibilities

• Assist residents to ensure safety and well‑being in the residence.
• Maintain documentation of service objectives and outcomes per program guidelines.
• Perform routine checks, record results, and report any issues to appropriate staff.
• Provide crisis intervention and de‑escalation as needed; support community living and routines.

Skills

Bilingual (Spanish/English)

Strong communication

Team player

Crisis intervention

Education

High School diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

Client Aide# Client AideHot JobLos Angeles - CCM - LOS ANGELES, CA 90019## OverviewSalary Range$18.42 - $18.42 Hourly## Description*PRINCIPAL RESPONSIBILITIES:**The Client Aide is an integral part of our team and helps ensure the safety of our clients and our facilities.**Client Aides work closely with our residents who are vulnerable individuals in need of support,**understanding, and protection.**All employment positions are expected of the following:**1. Serves and protects Christ-Centered Ministries / Restoration Reentry Residence practices by**adhering to professional standards, policies and procedures, fedral, state and local requirements;**2. Maintains accurate documentation of service objectives and outcomes as well as other services**in accordance with Federal, State, County and Christ-Centered Ministries / Restoration Reentry**Residence guidelines;**3. Secures client information and maintains client confidence by completing and safeguarding data;**keeping client information confidential and in compliance with HIPAA standards;**4. Maintains safe, secure, and healthy work enviroment by establishing and following standards and**procedures, complying with legal regulations including acting as a mandated reporter.**• Cultivates a meaningful relationship with each client in residence;**• Demonstrates principles of positive interaction and de-escalation of negative behaviors;**• Understands that Restoration Reentry Residence is a healthcare facility and we are providing mental health**treatment to our vulnerable residents who need to be treated with respect at all times;**• Helps the clients cultivate appropriate social, behavioral, and interpersonal skills and attitudes necessary to**community living and adjustment;**• Provides support for clients completing nighttime and morning routines;**• Makes routine checks and records the completion, as specified by program;**• Assures that each client is physically present and accounted for during routine checks and notifying**appropriate personnel if a client is not present;**• Depending on the shift worked:**ü Encourages clients to be in bed at the appropriate time;**ü Encourages clients to awaken in a timely manner if they fail to arise independently;**ü Encourages clients to engage in daytime routines and activities;**• Is knowledgeable of and implements policies and procedures in the CCM Operational guide as the**immediate situation demands including emergency medical problems, unapproved leaves or returns to the**facility, weather related emergencies, security problems, maintenance problems, and in the event of fire;**• Documents any unusual or significant events that are noted during routine checks in the client's individual**log including instances of agitation or behaviors not consistent with client’s baseline;**• Completes all forms of documentation according to individual program policy and procedures;**• Cleans and maintains common areas, kitchens, bathrooms, laundry rooms and the overall cleanliness of**the residence;**• Reports all damage and maintenance needs in the facility to Maintenance department;**• Conducts crisis intervention as needed;**• Other duties as required.*## Qualifications*QUALIFICATIONS & PERSONAL ATTRIBUTES DESIRED:**EDUCATION & EXPERIENCE:**• High School diploma or GED. Some college preferred;**• At least one year of experience working within a residential facility, preferably including familiarity**with dual-diagnosed individuals and mental health and/or substance-abuse issues;**• Knowledgeable, experienced and committed to housing and homeless issues is essential;**• Demonstrated creative problem-solving skills;**• Knowledge of crisis intervention, Part-R, CPR and First Aid;**• Must be proficient in the following computer applications: Microsoft Word and Excel;**• Must have a valid CA driver license, have reliable transportation and a good driving record;**• Bilingual (Spanish/English) highly desirable.**PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:**There is some walking, bending, and kneeling. Must be able to participate in moderate lifting of 30 or more**pounds (suitcases, packages, etc.). This position must be able to support client weight in case of**emergency situation or client disability requiring assistance in walking, etc. There is a risk of exposure to**bodily fluids infections, contagious / blood borne diseases, and chemicals (cleaning agents), an exposed**risk to varying, unpredictable situations (i.e. client behavior).**PERSONAL ATTRIBUTES DESIRED:**• Ability to provide a strong presence in the setting;**• Ability to establish and maintain strong personal boundaries;**• Ability to work within a dynamic environment serving the homeless community;**• Ability to maintain effective and organized systems to ensure to timely client flow;**• Consistently contribute to Christ-Centered Ministries / Restoration Reentry Residence program**developments and produce high quality results on time;**• Team player who enjoys a fast paced environment and operates effectively at all levels;**• Ability to handle multiple projects simultaneously and cope effectively with ambiguity;**• Excellent oral and written communication skills and ability to present persuasively.*