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Client Advocate Specialist - Remote

Provalus

Jasper (TX)

Remote

USD 60,000 - 80,000

Full time

30+ days ago

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Job summary

An established industry player is seeking a Client Advocate Specialist to join their High Growth Team. This role involves conducting outbound sales activities, utilizing various tools to research and engage potential clients, and supporting the sales team in achieving their goals. The ideal candidate will thrive in a fast-paced environment, demonstrating strong communication and organizational skills. With a focus on generating leads and building relationships, this position offers a unique opportunity to contribute to the growth of a dynamic company. If you're passionate about sales and eager to make an impact, this role is perfect for you.

Qualifications

  • Minimum 2 years of professional sales experience required.
  • Strong verbal and written communication skills are essential.
  • Proficiency in MS Office and CRM tools like HubSpot is necessary.

Responsibilities

  • Conduct outbound sales activities to set meetings for the team.
  • Utilize tools to research customer profiles and maintain CRM.
  • Develop and execute lead strategies to generate sales prospects.

Skills

Sales Experience
Communication Skills
Administrative Skills
Analytical Skills
Self-Motivation
Attention to Detail

Education

High School Diploma
Additional Education or Certifications

Tools

HubSpot
ZoomInfo
LinkedIn Sales Navigator
MS Office

Job description

Client Advocate Specialist-High Growth Team

Responsibilities:

  1. Conduct outbound sales activities including phone calls, LinkedIn messaging, and email to targeted prospects within defined account portfolios for the purpose of setting new meetings for the team.
  2. Utilize call lists to make a minimum of 200 calls per week or 40 calls per day, with follow-up via personalized LinkedIn messaging and emails.
  3. Develop a comprehensive understanding of Provalus service offerings and craft a concise 1-2 minute pitch.
  4. Assist the sales team by identifying and researching ideal customer profiles through platforms like LinkedIn and update contact information in HubSpot.
  5. Establish rapport with potential decision-makers through various communication channels to schedule introductory meetings for the sales team.
  6. Construct organizational charts using tools like ZoomInfo and LinkedIn Sales Navigator to acquire and update customer and account data. Maintain CRM system (HubSpot).
  7. Attend meetings, document notes, and action items for all appointments.
  8. Gather, verify, and organize data according to set filters by Sales leadership to identify additional prospects, leads, or connections.
  9. Monitor and manage follow-up activities for emails, LinkedIn messages, and cold calling using appropriate tools.
  10. Develop and execute outbound lead strategies to generate interest and inbound calls for overall sales pipeline development with multiple touchpoints over a monthly period.
  11. Respond promptly to internal and external queries for information.
  12. Adhere to company confidentiality, data integrity, and security policies.

Qualifications:

  1. Minimum of 2 years of professional sales experience, tenured sales/account executive experience a plus.
  2. Proficiency in MS Office and other Microsoft suite applications.
  3. Strong administrative skills including document tracking, typing, database and information management.
  4. Self-motivated, analytical, and results-driven with the ability to thrive in a fast-paced environment.
  5. Experience in customer service or outbound call environments preferred.
  6. Willingness to engage in cold calling to generate sales prospects.
  7. Excellent verbal and written communication skills.
  8. Strong attention to detail and organizational skills, with the ability to stay focused on assigned tasks.
  9. Ability to work with minimal supervision while maintaining a high degree of accuracy.
  10. High school diploma required; additional education, computer training, or certifications are a plus.
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