Client Advocate - SERV (4696)

Center for Family Services; Camden (NJ); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Excellent paid time off (PTO) program

401k Plan

Medical insurance options

Life Insurance

Ongoing Training & Professional Development

Life Insurance

FSAs

Health & Wellness

Training & Development

Advancement opportunities

Job summary

A leader in non-profit services is seeking an Advocate in Camden, NJ. The role focuses on providing crucial victim services, including crisis intervention, case management, and advocacy. Candidates must have a Bachelor's degree in relevant fields and complete specialized training. Excellent benefits, including medical insurance and a generous PTO program, are offered, making it a rewarding position for those looking to make a positive impact in their community.

Qualifications

• Must complete 40-hour New Jersey State Certified Sexual Violence Advocacy Training.
• Experience working one-on-one with individuals, especially victims.
• Demonstrated sensitivity and effective communication skills.
• Bachelor's Degree in Social Work, Psychology, Criminal Justice or Human Services mandatory; related work experience may substitute for education.

Responsibilities

• Educate and engage the community through outreach activities.
• Provide crisis-intervention and counseling to victims.
• Accompany victims through legal and medical procedures.
• Maintain victim case files and complete necessary reports.
• Attend community meetings and workshops to promote program services.
• Present information at health fairs, events, and professional organizations.
• Provide referrals for victims and maintain case files following guidelines.
• Support 24-hour hotline coverage.
• Complete monthly and quarterly statistics and reports.
• Assist with office procedures for program operations.

Skills

Crisis intervention

Advocacy

Effective communication

Public speaking

Education

Bachelor's Degree in Social Work, Psychology, Criminal Justice or Human Services

Job description

Take advantage of our new sign-on bonus! Center for Family Services is a place where you can be part of a dynamic, top workplace team dedicated to improving lives. When you apply and get hired, you are eligible for a $500 sign-on bonus.

Location: Camden County, NJ

Job Type/Status: Full-Time

POSITION SUMMARY:

The Advocate is responsible for victim services, including case management, advocacy, and crisis-counseling as well as presenting educational programs to the community. Advocates report directly to the Program Coordinator.

Duties and Responsibilities:

• Outreach activities to educate and engage the community
• Provide crisis-intervention and counseling to victims, family members and significant others.
• Accompany victims through procedures at area hospitals, police departments, prosecutor's office and court. Provide victims with case-related medical and legal information.
• Collaborate with community partners in order to provide victims with the best resources and services possible
• Attend community-based meetings and workshops
• Present program information at health fairs, community events and professional organizations. Assist with promotion of program services.
• Provide appropriate referrals for victims.
• Provide coverage for our 24-hour hotline.
• Maintain victim case files, following state and agency guidelines.
• Complete monthly and quarterly statistics and reports.
• Assist with office procedures pertinent to the operations of the program.

REQUIREMENTS:

The Advocate must successfully complete 40 hour New Jersey State Certified Sexual Violence Advocacy Training provided by Services Empowering Rights of Victims (SERV). Advocates have experience working with people, especially on a one-to-one basis, and demonstrated sensitivity toward the needs of victims. Effective verbal and written communication skills and public speaking is required. A Bachelor's Degree in Social Work, Psychology, Criminal Justice or Human Services is mandatory. Work experience may substitute for education on a year-to-year basis.

Benefits:

• Excellent paid time off (PTO) program, including vacation, sick, personal, and holiday
• 401k Plan
• Medical insurance plan options
• Prescription Insurance
• Life Insurance
• Flexible Spending Accounts
• Health & Wellness Activities
• Ongoing Training & Professional Development Opportunities
• Opportunity for advancement

About Employment at Center For Family Services

Apply and get hired at Center For Family Services, a leader in the non-profit sector and named as a top workplace in the region since 2010. As part of our team, you will be recognized as our most valuable resource. Our staff balance best practices with personalized care. Together, our team makes a positive difference in the lives of people in need. If you're interested in a rewarding career, Center For Family Services is a great place to grow as a professional. For more information about our top workplace, please visit the Center For Family Services website atwww.centerffs.org .

Disclaimer

Many positions require motor vehicle record evaluations and medical clearances. Center For Family Services is an equal opportunity employer offering competitive salaries and excellent benefits packages.