Client Advocate & Claims Coordinator

Barasch & McGarry; New York (NY); Hybrid; USD 55,000 - 80,000; Full time

Job summary

A leading law firm in New York is seeking a Client Advocate to support clients through the Victim Compensation Fund process. The role requires managing sensitive client interactions with professionalism and empathy, documenting cases, and ensuring compliance with program requirements. The ideal candidate will have a Bachelor's degree and 2+ years of client-facing experience. This position offers a salary range of $55,000 to $80,000 and requires working on-site Monday through Thursday, with Fridays being optional remote.

Qualifications

• 2+ years client-facing experience preferred.

Responsibilities

• Serve as the primary point of contact for assigned clients.
• Collect and process required documentation from clients.
• Accurately record and maintain case information.
• Respond to client and internal requests in a timely manner.
• Collaborate with Supervisors and other departments.

Skills

Time Management & Prioritization

Client Experience Mindset

Excellent Verbal + Written Communication

Technology Adaptability

Ability to work cross-functionally

Team-oriented with strong ethical conduct

Education

Bachelor's degree preferred

Job description

A leading law firm in New York is seeking a Client Advocate to support clients through the Victim Compensation Fund process. The role requires managing sensitive client interactions with professionalism and empathy, documenting cases, and ensuring compliance with program requirements. The ideal candidate will have a Bachelor's degree and 2+ years of client-facing experience. This position offers a salary range of $55,000 to $80,000 and requires working on-site Monday through Thursday, with Fridays being optional remote.