Client Advocate & Benefits Enrollment Specialist

GIS National LLC; Dallas (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

GIS National LLC in Dallas, Texas, is seeking a candidate to support various insurance products including dental and medical. Responsibilities include assisting Account Managers with enrollments, managing service requests, and conducting customer communication. The ideal applicant is motivated, communicative, and possesses a basic understanding of Excel and Microsoft Office. A preferred BS degree and strong organizational skills are highly valued. This role is position-dependent in a dynamic work environment.

Qualifications

• Must be able to work in a fast-paced environment.
• Proficient with communication: in person, phone, and email.
• Must have proficiency basics with Excel and Microsoft Office Suite.
• Strong organizational, time management, and follow-through skills.

Responsibilities

• Gain knowledge of various insurance products.
• Assist GIS Account Managers with employee enrollments.
• Manage incoming service requests through email and phone.
• Resolve service tickets within specified timelines.
• Conduct customer phone calls to answer questions.

Skills

Fast-paced environment

Proficient communication

Ability to learn quickly

Proficiency with Excel

Self-motivation

Organizational skills

Time management

Excellent communication skills

Education

BS degree (preferred)

Tools

Microsoft Office Suite

Job description

GIS National LLC in Dallas, Texas, is seeking a candidate to support various insurance products including dental and medical. Responsibilities include assisting Account Managers with enrollments, managing service requests, and conducting customer communication. The ideal applicant is motivated, communicative, and possesses a basic understanding of Excel and Microsoft Office. A preferred BS degree and strong organizational skills are highly valued. This role is position-dependent in a dynamic work environment.