Client Advisor - Wooster St.

Brobston Group; New York (NY); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

401K

Paid holidays

Job summary

Puig is seeking a Full-Time client advisor for BYREDO in New York, focusing on delivering exceptional client experiences and expert product knowledge. You will drive sales, employ personalized clienteling, and maintain operational excellence in a fast-paced luxury setting.

You’ll work with a collaborative team, grow within a creative environment, and contribute to elevated brand experiences across fragrance, makeup, and home categories.

Qualifications

• 2+ years of experience in luxury retail, beauty, or makeup sales.
• Proven ability to build strong client relationships and achieve sales targets.
• Availability to work weekends and holidays (on an as needed basis).
• A proactive, adaptable, and dependable attitude.
• Available for a flexible schedule, including weekends, holidays, and occasional extended hours as needed.

Responsibilities

• Maintain knowledge on industry and market trends to evolve and optimize sales strategies.
• Provide exceptional BYREDO client experience, demonstrating expertise and understanding of elevated selling approach.
• Build rapport with returning clients by recognizing and understanding their needs, ensuring a personalized shopping experience.
• Showcase BYREDO’s product portfolio across all categories, offering curated recommendations and memorable shopping moments.
• Exceed KPIs through strategic cross-selling by fostering familiar client relationships.
• Leverage BYREDO’s CRM tools to manage client information and drive loyalty.
• Collaborate with the team during store meetings by contributing innovative ideas and actionable retail strategies.

Skills

Client relationships

Sales targets

Weekend availability

Adaptable attitude

Proactive communicator

Job description

Puig is a major player in the worldwide fashion and beauty industry. We have a wide portfolio of well-known luxury brands across fashion, fragrance, makeup, skincare, and wellness. Founded more than 100 years ago, Puig is a family-owned company with a long-term commitment to our brands and stakeholders.

Who we are

Puig is a home of Love Brands within a family company that furthers wellness, confidence and self-expression while leaving a better world. For more than a century, our entrepreneurial spirit and passion for creativity have made us a challenger in the premium beauty industry.

With 17 Love Brands across Fragrance and Fashion, Makeup and Skincare, we create stories that connect with people’s emotions and are powered by a global team of over 13,000 passionate professionals. With products sold in more than 150 countries and €5,042 million in net revenue in 2025, and guided by strong values and sustainability commitments, Puig continues to grow as a Home of Creativity: an open-minded space where Creators Of All Kinds are empowered to thrive, innovate and express who they are.

The Opportunity

BYREDO, Wooster St., New York seeks a Full-Time client advisor to drive sales & service through exceptional client experience, personalized clienteling, and operational excellence. This role combines storytelling, in-depth product knowledge, and a passion for beauty to inspire and connect with clients. Be part of a brand that redefines luxury through creativity and experience. At BYREDO, you’ll inspire clients, work with a team that values collaboration, and have the opportunity to grow in a fast-paced environment.

What you'll get to do

Sales Excellence

• Maintain knowledge on industry and market trends to evolve and optimize sales strategies
• Provide exceptional BYREDO client experience, demonstrating expertise and understanding of our elevated selling approach
• Build rapport with returning clients by recognizing and understanding their needs, ensuring a personalized and unified shopping experience
• Showcase BYREDO’s wide product portfolio across all categories, (fragrance, makeup, home, byproduct) offering curated recommendations and crafting memorable shopping moments for each client
• Exceed KPI’s through strategic cross-selling by fostering meaningful and familiar client relationships
• Leverage BYREDO’s CRM tools to manage client information, driving loyalty and delivering customized personalization
• Collaborate with the team during store meetings by contributing innovative ideas and actionable retail strategies

Client Experience & Brand Expertise

• Build and nurture client relationships through personalized outreach and clienteling activities including master classes and new launch events
• Provide after-sales service with care and attention, ensuring client satisfaction
• Create personalized shopping experiences that reflect each client’s unique tastes and aspirations, building connections that build long-term loyalty
• Develop and maintain knowledge of BYREDO’s full product offerings spanning across all categories
• Actively engage in product presentations, engaging in training sessions, and stay aware of new launches, industry innovations, and emerging trends
• Uphold BYREDO’s commitment to excellence by ensuring detailed care, handling, and presentation of products, adhering to the highest standards of luxury and elevating the overall client experience

Operations

• Support continuous store operations by managing inventory with accuracy, stock replenishment, and proactive theft prevention measures to maintain operational efficiency
• Offer valuable suggestions to develop and execute retail strategies that drive business growth and enhance the client experience
• Curate and maintain visually compelling product displays that align with Byredo’s visual merchandising guidelines and create a captivating, in-store environment that reflects the brand’s DNA

We'd love to meet you if you have

• 2+ years of experience in luxury retail, beauty, or makeup sales
• Proven ability to build strong client relationships and achieve sales targets
• Availability to work weekends and holidays (on an as needed basis)
• A proactive, adaptable, and dependable attitude
• Available for a flexible schedule, including weekends, holidays, and occasional extended hours as needed
• Ability to lift boxes as needed for inventory replenishment

Compensation

As required by California State’s salary transparency law, effective November 2022, the expected base salary for this position ranges from $23.00-$25.00 per hr. Various factors are considered when extending offers, such as relevant skillset, training, years of experience related to the current job description, education, and our organizational structure. In addition to the base salary, PUIG offers 401K and paid holidays.

WHAT YOU’LL LOVE ABOUT US

• An entrepreneurial, creative and welcoming work culture
• A range of learning and development opportunities
• An international company with plenty of opportunities to grow
• A competitive compensation & benefits package

Puig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.

At Puig, we are continually looking for enthusiastic and committed individuals from a broad range of backgrounds and experiences to join our team. We believe that creating an inclusive environment in which you feel welcomed, valued, engaged, and empowered strengthens our business and fosters a culture where we are inspired to work hard, challenge ourselves, and be innovative in our thinking. Additionally, we believe that the diversity of our employees makes us a stronger company and better able to serve our customers around the world.