Client Advisor, BYREDO (New York Boutiques)

Puig SL; New York (NY); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Health and dental insurance

Life and disability insurance

Paid holidays

Paid time off

401(k) contributions

Career opportunities

Job summary

Puig's BYREDO brand is seeking passionate Client Advisors to join our North America retail teams. Whether pursuing full‑time or part‑time opportunities, Client Advisors deliver elevated service and cultivate lasting relationships at NYC boutiques.

You will showcase BYREDO’s luxury fragrance and beauty lineup, build rapport with clients, use CRM tools to tailor experiences, and contribute to sales through personalized recommendations and distinctive shopping moments.

Qualifications

• 1–3+ years in luxury retail, beauty, fragrance, fashion, hospitality, or client-centric sales environment.
• Proven ability to build strong client relationships and deliver exceptional service.
• Passion for luxury retail and creating memorable client experiences.
• Strong communication and interpersonal skills.
• Proactive, adaptable, and dependable attitude.
• Flexible schedule including weekends, holidays, and occasional extended hours.
• Ability to lift boxes and support inventory-related tasks.

Responsibilities

• Maintain knowledge on industry and market trends to optimize sales strategies.
• Provide exceptional BYREDO client experience with elevated selling approach.
• Build rapport with returning clients for personalized shopping experiences.
• Showcase BYREDO’s product portfolio and craft personalized recommendations.
• Exceed KPIs through cross-selling and meaningful client relationships.
• Leverage CRM tools to manage client information and drive loyalty.
• Collaborate with store team to share innovative retail strategies.
• Support inventory management and maintain visually compelling displays.

Skills

Luxury retail

Clienteling

Sales driven

Communication

Flexibility

Retail operations

Product knowledge

Team player

Tools

CRM tools

Job description

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Location: New York, US

Job type: Permanent

Puig is a major player in the worldwide fashion and beauty industry. We have a wide portfolio of well-known luxury brands across fashion, fragrance, makeup, skincare, and wellness. Founded more than 100 years ago, Puig is a family-owned company with a long-term commitment to our brands and stakeholders.

Who we are

Puig is a home of Love Brands within a family company that furthers wellness, confidence and self-expression while leaving a better world. For more than a century, our entrepreneurial spirit and passion for creativity have made us a challenger in the premium beauty industry.

With 17 Love Brands across Fragrance and Fashion, Makeup and Skincare, we create stories that connect with people’s emotions and are powered by a global team of over 13,000 passionate professionals. With products sold in more than 150 countries and €5,042 million in net revenue in 2025, and guided by strong values and sustainability commitments, Puig continues to grow as a Home of Creativity: an open-minded space where Creators Of All Kinds are empowered to thrive, innovate and express who they are.

The Opportunity

BYREDO is seeking passionate Client Advisors to join our growing retail teams across North America. Whether pursuing a full-time or part-time opportunity, Client Advisors are responsible for delivering exceptional client experiences, cultivating long-term relationships, and serving as brand ambassadors for BYREDO. In partnership with boutique leadership, this role contributes to commercial success by providing elevated service, driving sales performance, and creating memorable experiences that connect clients to the BYREDO universe. As we continue to grow, we welcome applications from individuals interested in current and future opportunities within our boutiques.

• Client Advisor, Williamsburg

We welcome full-time and part-time applications for each NYC location.

What you'll get to do

• Maintain knowledge on industry and market trends to evolve and optimize sales strategies
• Provide exceptional BYREDO client experience, demonstrating expertise and understanding of our elevated selling approach
• Build rapport with returning clients by recognizing and understanding their needs, ensuring a personalized and unified shopping experience
• Showcase BYREDO’s wide product portfolio across all categories, (fragrance, makeup, home, byproduct) offering curated recommendations and crafting memorable shopping moments for each client
• Exceed KPI’s through strategic cross-selling by fostering meaningful and familiar client relationships
• Leverage BYREDO’s CRM tools to manage client information, driving loyalty and delivering customized personalization
• Collaborate with the team during store meetings by contributing innovative ideas and actionable retail strategies

Client Experience & Brand Expertise

• Build and nurture client relationships through personalized outreach and clienteling activities including master classes and new launch events
• Provide after-sales service with care and attention, ensuring client satisfaction
• Create personalized shopping experiences that reflect each client’s unique tastes and aspirations, building connections that build long-term loyalty
• Develop and maintain knowledge of BYREDO’s full product offerings spanning across all categories
• Actively engage in product presentations, engaging in training sessions, and stay aware of new launches, industry innovations, and emerging trends
• Uphold BYREDO’s commitment to excellence by ensuring detailed care, handling, and presentation of products, adhering to the highest standards of luxury and elevating the overall client experience

Operations

• Support continuous store operations by managing inventory with accuracy, stock replenishment, and proactive theft prevention measures to maintain operational efficiency
• Offer valuable suggestions to develop and execute retail strategies that drive business growth and enhance the client experience
• Curate and maintain visually compelling product displays that align with Byredo’s visual merchandising guidelines and create a captivating, in-store environment that reflects the brand’s DNA

We'd love to meet you if you have

• 1-3+ years of experience in luxury retail, beauty, fragrance, fashion, hospitality, or a client-centric sales environment
• Proven ability to build strong client relationships and deliver exceptional service
• A passion for luxury retail and creating memorable client experiences
• Strong communication and interpersonal skills
• A proactive, adaptable, and dependable attitude
• Availability for a flexible schedule, including weekends, holidays, and occasional extended hours as business needs require
• Ability to lift boxes and support inventory-related tasks as needed

We welcome Creators Of All Kinds. If you are unsure of meeting all the requirements but trust you have the transferable skills to excel in this role, complete the application and our teams will get in touch if you are selected for an interview.

Compensation

Various factors are considered when extending offers, such as relevant skillset, training, years of experience related to the current job description, education, and our organizational structure. As required by applicable salary transparency laws, the expected hourly rate for Part-Time Client Advisors is $21.00-$23.00 per hour, and for Full-Time Client Advisors is $23.00-$26.00 per hour. Actual compensation will be determined based on experience, qualifications, geographic location, and business needs. In addition to hourly compensation, PUIG offers a competitive benefits package to full-time employees that includes health and dental insurance, life insurance, disability insurance, paid holidays, a paid time-off policy, and career opportunities within a dynamic team. Both full-time and part-time employees are eligible for 401(k) contributions.

WHAT YOU’LL LOVE ABOUT US

• An entrepreneurial, creative and welcoming work culture
• A range of learning and development opportunities
• An international company with plenty of opportunities to grow
• A competitive compensation & benefits package

Puig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.

At Puig, we are continually looking for enthusiastic and committed individuals from a broad range of backgrounds and experiences to join our team. We believe that creating an inclusive environment in which you feel welcomed, valued, engaged, and empowered strengthens our business and fosters a culture where we are inspired to work hard, challenge ourselves, and be innovative in our thinking. Additionally, we believe that the diversity of our employees makes us a stronger company and better able to serve our customers around the world.

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