Client Advisor — Sound & Design

Silence Please; New York (NY); On-site; USD 28,000 - 41,000; Part time

Job summary

Silence Please, a New York speaker design studio on the Bowery, is seeking a part-time sales associate to host listening sessions, tell the stories of our speakers, and help customers choose the right system for their space. You’ll build relationships, turn conversations into sales, and keep the listening room inviting for visitors.

You should love music, appreciate design, and enjoy making people feel at ease while delivering thoughtful, informed recommendations.

Qualifications

• Experience selling premium or considered purchases in a specialty retail setting.
• Passion for music and design with an interest in how people listen.
• Ability to close sales while building trust and rapport.

Responsibilities

• Welcome visitors and create a personal, thoughtful experience of Silence Please.
• Host listening sessions using customers' music and discoveries to showcase the collection.
• Tell the stories behind our speakers—the design, materials, sound, and daily-life fit.
• Assess each customer’s space, listening habits, aesthetics, existing gear, and budget.
• Guide customers through speaker selection and required equipment with team support as needed.
• Prepare quotations, answer questions, and steer interested customers toward a purchase.
• Foster lasting client relationships through follow-up and after-sale care.
• Keep the listening room neat and demo systems ready.
• Collaborate with interior designers and their clients when applicable.

Skills

Premium retail sales

Listening sessions

Sales closing

Customer relationships

Music interest

Design appreciation

Job description

Silence Please

Part-time · 20 hours per week, with the potential to become full-time in the future

Silence Please is a New York speaker design studio with a listening room and tea house on the Bowery. We create speakers with equal attention to sound and physical form, and a space where people can spend time discovering both.

We’re looking for someone who loves music, appreciates design, and knows how to make people feel at ease.

You’ll bring the collection to life: hosting listening sessions, sharing music, introducing the thinking behind our speakers, and helping customers find the right system for their space. You should enjoy building relationships and have the confidence to turn a good conversation into a sale.

What you’ll do

• Welcome visitors and create a thoughtful, personal experience of Silence Please.
• Host listening sessions, using customers’ favorite music and your own discoveries to introduce the collection.
• Tell the stories behind our speakers—their design, materials, sound, and how they fit into everyday life.
• Understand each customer’s space, listening habits, aesthetic preferences, existing equipment, and budget.
• Guide customers through speaker selection and the equipment needed to complete their setup, drawing on the team’s technical expertise when needed.
• Prepare quotations, answer questions, and confidently guide interested customers toward a purchase.
• Build lasting client relationships through personal follow-up, return listening appointments, and attentive care after the sale.
• Keep the listening room beautifully presented and demonstration systems ready.
• Work with our trade-sales colleague to welcome interior designers and their clients.

What you’ll bring

• Experience selling considered purchases in audio, furniture, design, fashion, or another premium retail setting.
• A personal interest in music and curiosity about how people listen.
• An eye for design and the ability to communicate what makes an object special.
• Warmth, confidence, and good judgment about when to explain, when to listen, and when to give someone space.
• The ability to close sales while building trust.
• Clear communication, attention to detail, and dependable follow-through.

You should be comfortable learning the technical side of our products and explaining it in a way that feels approachable.

What success looks like

Thoughtful listening experiences, strong client relationships, consistent follow-up, and sales that leave customers confident in their choice.