Client Advisor (Part Time) - Nashville Green Hills

FashionUnited; Nashville (TN); Hybrid; USD 28,000 - 33,000; Full time

Job summary

Tiffany & Co. is seeking a Client Advisor in Nashville to embody the Tiffany brand in every client interaction and deliver unforgettable experiences. You will develop relationships, exceed sales targets, and foster a clienteling culture to drive repeat business.

Ideal candidates have luxury retail experience, strong communication, and flexibility to work non-traditional hours. Multilingual abilities and proficiency with POS and client systems are valued assets.

Qualifications

• Experience in retail or luxury retail or hospitality.
• Proven track record in achieving commercial results.
• Ability to connect with the client.
• Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
• Proficiency with POS systems, client tracking systems and Microsoft Outlook/email.
• Must have authorization to work in the United States.
• A college/university degree.
• Proficiency in multiple languages.

Responsibilities

• Act as a Tiffany brand ambassador in client interactions.
• Develop client relationships and exceed sales targets.
• Foster clienteling and grow outreach业务 through relationships.
• Deliver memorable in-store experiences and leverage client feedback (NPS).
• Drive sales through product pillars and repeat client business.
• Capture client data and nurture lifetime loyalty.

Skills

Client connection

Retail experience

Communication

Flexibility

Languages

Outlook proficiency

Education

College/University degree

Tools

POS systems

Client tracking systems

Microsoft Outlook

Job description

Overview:

We expect our employees to deliver the Tiffany Experience to each client and Tiffany is committed to creating an organization that recognizes and rewards excellence in service of this promise. We expect all employees toLive our brand ethics of optimism, love, inclusivity, and creativity.

For us, it is a dream to be associated with a company that is forever aligned with exquisite craftsmanship, timeless design, and a dedicated commitment to corporate sustainability.

As a Tiffany Client Advisor you will:

• Hold the critical position of embodying the Tiffany brand in each client interaction using the Tiffany touch; your own flair for making each clients experience extraordinary.
• Be an excellent communicator and brand ambassador. Your passion for Tiffany is conveyed in every conversation and an entrepreneurial spirit is prevalent in all that you do.
• Develop client relationships and exceed commercial targets through the love of building your own business by developing client relationships and exceeding sales plan
• Foster a clienteling culture, encourage an entrepreneurial spirit, reinforce client development to grow outreach business.
• Deepen the relationship with our clients to drive lifetime loyalty and spend.
• Consistently achieve or exceed monthly, quarterly, and annual store commercial targets.
• Capture client data. Cultivate new and existing client relationships.
• Deliver a significant portion of sales through repeat client business.
• Identify innovative ways to grow your business through delivering elevated client experience in each client appointment
• Drive business through key product pillars.
• Convert clients through curiosity and discovery daily

Service:

• Elevate in store experience by consistently delivering memorable moments to every client.
• Demonstrate passion as a Tiffany brand ambassador during every selling ceremony using the Tiffany Touch, your personal touch.
• Demonstrate Client Experience Behaviors identified within the NPS program.Embrace/Leverage client feedback to elevate every in-store experience to a memorable event
• Execute best practices by optimizing hospitality and store amenities to create unique experiences and act on NPS performance and client feedback.
• Connect with your clients wardrobe to style them

Experience

Required:

• Experience in retail or luxury retail or relevant client-related experience (e.g., hospitality).
• Proven track record in achieving Commercial results.
• Ability to connect with the client
• Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
• Ability to work with a diverse client base.
• Proficiency with Point of Sales (POS) systems, client tracking systems and Microsoft Outlook/email.
• Must have authorization to work in the United States or in the country where the position is based.
• A college/university degree.
• Proficiency in multiple languages.

Pay Transparency $20.40-24.00

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