Client Advisor (Part-Time)

Stone Island; Los Angeles (CA); Sur place; USD 30 000 - 33 000; Temps partiel

Avantages offerts par ce poste

Medical benefits

Dental benefits

Vision benefits

Disability insurance

Parental leave

Paid holidays

Vacation time

Employee discount

Retirement plan

Résumé du poste

Stone Island in Los Angeles is seeking a Part-Time Client Advisor to deliver on-stage the Stone Island Customer Experience. You will welcome and guide clients, build relationships, and serve as the trusted reference in-store, reflecting our values and heritage.

You will drive sales through excellent client service, product knowledge, and a proactive approach to stock and operations. The role requires a flexible schedule and a professional appearance consistent with the brand.

Qualifications

• Experience in sales in Fashion Retail or Hospitality is preferred.
• Experience in Luxury and Contemporary Retail is a plus.
• Client service and commercial mindset.
• Trustworthiness, attendance, flexibility, agility, and teamwork attitude.
• Fluency in local language and English; additional languages are a plus.
• Good image and look coherent with the Brand style.
• Openness to new technologies.

Responsabilités

• Collect client information and nurture relationships with 1to1 activities.
• Build strong knowledge of the collection and product specifics.
• Drive sales and contribute to team targets; leverage cross-selling.
• Support store operations, replenishment, merchandising standards, and opening/closing tasks.

Connaissances

Client service

Teamwork

Communication skills

Flexibility

Formation

Fashion-related studies

Description du poste

We are Stone Island

Stone Island is a defiantly independent community. Since our founding in 1982, a shared mindset has driven us to become a globally recognised icon of independent spirit, leadership, and innovation. The Stone Island spirit is the foundation of the culture that we cherish and nurture every day. We provide you with the opportunity to build relationships that will shape your career, your life and our famiglia. The opportunity to follow your own compass.

Overview

We are Stone Island

Stone Island is a defiantly independent community. Since our founding in 1982, a shared mindset has driven us to become a globally recognised icon of independent spirit, leadership, and innovation. The Stone Island spirit is the foundation of the culture that we cherish and nurture every day. We provide you with the opportunity to build relationships that will shape your career, your life and our famiglia. The opportunity to follow your own compass.

The Role:

Part-Time Client Advisor - Los Angeles

At Stone Island we are always looking for people who share our spirit and values to drive our company forward. We are currently looking for someone to deliver on stage the Stone Island Customer Experience. With passion and authenticity, welcomes and guides each Client across our values and heritage, gets to know the Client and advises honestly and genuinely. As the direct and trusted point of reference in store, the Client Advisor builds the Stone Island community establishing and nurturing long-lasting relationship with the Client.

Your Impact

CLIENTELING

• Collects Client's valuable information throughout the journey
• Proactively engages in 1to1 activities to nurture the relationships with Clients

PRODUCT KNOWLEDGE

• Has strong knowledge of the collection
• Provides insights on fabrics and products specificities

BUSINESS

• Drives Sales, achieving individual results and contributing to the team ones
• Maximizes sales opportunity leveraging cross selling

OPERATIONS/STOCK MANAGEMENT

• Supports BOH organization and procedures implementation as well as replenishment / transfer activities
• Supports the maintenance of the store's visual merchandising standards
• May have opening and closing responsibilities

Qualifications

• At least some experience in sales roles in Fashion Retail/ Hospitality; or interest/study in Fashion related courses
• Experience in Luxury and Contemporary Retail environment is a plus
• Client service and commercial mindset
• Trustworthiness, attendance, flexibility, agility, attitude for teamwork
• Fluency & sophistication in local language, proficiency in English - additional languages is a plus
• Good image and look coherent with the Brand style
• Openness to new technologies

Stone Island includes a reasonable estimate of the hourly rate range for this role. This takes into account the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. A reasonable estimate of the current base hourly range is $22.00 per hour to $24.00 per hour. In addition to competitive pay, the hired candidate will also be eligible for commission and a comprehensive benefits package including medical, dental, vision, short and long-term disability, paid parental leave, paid holidays, accrue up to 56 hours of paid vacation time, 4 personal days, employee discounts, and a retirement plan with employer contribution.

Our Shared Values

At Stone Island we aren’t led by conventions or trends, but by our own compass. Shared values we put into practice everyday to maintain our unique culture of relentless innovation.

SELF RELIANCE | SOLIDARITY | ENGINEERING MINDSET | MATERIAL OBSESSION