Client Advisor (Part-Time)

Moncler Group; Los Angeles (CA); Sur place; USD 30 000 - 33 000; Temps partiel

Avantages offerts par ce poste

Commission

Employee discounts

Comprehensive benefits package

Résumé du poste

Stone Island Los Angeles is seeking a Part-Time Client Advisor who shares our spirit to deliver an exceptional in-store Customer Experience. You will welcome and guide clients, build lasting relationships and represent the brand with authenticity and style.

You will develop product knowledge, drive sales through cross-selling, support stock and visual merchandising, and may handle opening or closing duties. Fluency in English required; fashion retail or luxury experience preferred.

Qualifications

• Experience in fashion retail or hospitality with a customer-focused mindset.
• Luxury or contemporary retail experience is a plus.
• Strong client service and commercial mindset.

Responsabilités

• Deliver in-store clienteling and greet customers with authenticity.
• Acquire product knowledge and advise on fabrics and collections.
• Drive sales, meet personal targets, and leverage cross-selling.
• Support stock, back-of-house operations and visual merchandising.
• Assist with opening and closing procedures when required.

Connaissances

Client servicing

Sales experience

Teamwork

Flexibility

English proficiency

Formation

Fashion-related studies

Outils

POS systems

Stock management tools

Description du poste

Overview

We are Stone Island

Stone Island is a defiantly independent community. Since our founding in 1982, a shared mindset has driven us to become a globally recognised icon of independent spirit, leadership, and innovation. The Stone Island spirit is the foundation of the culture that we cherish and nurture every day. We provide you with the opportunity to build relationships that will shape your career, your life and our famiglia. The opportunity to follow your own compass.

The Role

Part-Time Client Advisor - Los Angeles

At Stone Island we are always looking for people who share our spirit and values to drive our company forward. We are currently looking for someone to deliveron stage the Stone Island Customer Experience. With passion and authenticity, welcomesand guides each Client across our values and heritage, gets to know the Client and advises honestlyand genuinely. As the direct and trusted point of reference in store, the Client Advisor builds theStone Island community establishing and nurturing long-lasting relationship with the Client.

Your Impact

CLIENTELING

• Collects Client's valuable information throughout the journey
• Proactively engages in 1to1 activities to nurture the relationships with Clients

PRODUCT KNOWLEDGE

• Has strong knowledge of the collection
• Provides insights on fabrics and products specificities

BUSINESS

• Drives Sales, achieving individual results and contributing to the team ones
• Maximises sales opportunity leveraging cross selling

OPERATIONS/STOCK MANAGEMENT

• Supports BOH organization and procedures implementation as well as replenishment / transfer activities
• Supports the maintenance of the store's visual merchandising standards
• May have opening and closing responsibilities

Qualifications

• At least some experience in sales roles in Fashion Retail/ Hospitality; or interest/study in Fashion related courses
• Experience in Luxury and Contemporary Retail environment is a plus
• Client service and commercial mindset
• Trustworthiness, attendance, flexibility, agility, attitude for teamwork
• Fluency & sophistication in local language, proficiency in English - additional languages is a plus
• Good image and look coherent with the Brand style
• Openness to new technologies

Stone Island includes a reasonable estimate of the hourly rate range for this role. This takes into account the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. A reasonable estimate of the current base hourly range is $22.00 per hour to $24.00 per hour. In addition to competitive pay, the hired candidate will also be eligible for commission and a comprehensive benefits package including medical, dental, vision, short and long-term disability, paid parental leave, paid holidays, accrue up to 56 hours of paid vacation time, 4 personal days, employee discounts, and a retirement plan with employer contribution.

Our Shared Values

At Stone Island we aren’t led by conventions or trends, but by our own compass. Shared values we put into practice everyday to maintain our unique culture of relentless innovation.

SELF RELIANCE | SOLIDARITY | ENGINEERING MINDSET | MATERIAL OBSESSION