Client Advisor In Charge

ALPHA HOUSE; Billings (MT); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Life Insurance

Disability insurance

401k

Scholarship program

Career growth

PSLF eligible

Student loan forgiveness

Sunshine teams

Job summary

Alpha House in Billings, MT is hiring a Client Advisor In-Charge for overnight shifts. This full-time, non-exempt role oversees the welfare, safety and accountability of residents and staff during the assigned shift. A High School diploma is required and an undergraduate degree is preferred.

You will supervise staff, ensure security checks and mentor new team members. The job includes coordinating coverage during absences, assisting in revisions of handbooks and SOPs, and guiding the team

Qualifications

• High School Diploma is required.
• Undergraduate degree preferred.
• Valid driver’s license is required.
• Ability to pass federal workplace drug screen.
• Ability to pass state and federal background checks.

Responsibilities

• Welfare, accountability, safety and health of residents and staff on the assigned shift.
• Ensure all security checks and functions are conducted on residents.
• Direct and mentor CA staff; delegate tasks as needed.
• Arrange coverage for absences and assist with SOP/training revisions.
• Oversee duties on the In-Charge checklist and shift operations.

Skills

Corrections experience

Supervision

Shift management

Education

High School Diploma

Undergraduate degree preferred

Job description

Job Details

Level: EntryJob Location: Alpha House - BILLINGS, MT 59101Position Type: Full TimeEducation Level: High SchoolSalary Range: $19.00 - $21.00Job Shift: GraveyardJob Category: Nonprofit - Social ServicesWe are hiring: Client Advisor In-Charge - Alpha House

Starting Wage

Salary: The starting salary for this position is $19.00-$21.00 per hour.

8% shift-differential for overnight shift 11pm-7am.

Job Type

Full-Time, Non-Exempt

Schedule

Standard Hours: Overnights – specific days and hours to be determined.

Training

• Orientation: Alternatives provides thorough orientation and training for all new staff. You can expect a one-week orientation, where you will learn all about Alternatives and be prepared for your role. This first week is scheduled from 9 AM to 5 PM at our Alternatives Training Center.
• Training: After completing orientation, you will undergo a one-week specialized training for your role, in conjunction with an HR trainer.
• These first two weeks are 9am-5pm Monday-Friday, you will then move into your offered/assigned schedule following the training period.

What Skills do you need?

The Client Advisor In-Charge is experienced in corrections, law-enforcement, and/or social services, with some experience in supervision or running a shift.

Must haves:

• High School Diploma
• Undergraduate degree preferred.
• Valid driver’s license.
• Ability to pass federal workplace drug screen process.
• Ability to pass state and federal background check.

Must be able to delegate tasks, respond to inquiries, and train other staff.

What will you do in this position?

Client Advisor In-Charge is responsible for welfare, accountability, safety, and health of residents and staff in the facility on their assigned shift.

In-Charge staff are responsible for ensuring all security checks and functions are conducted on residents.

Some of the duties will often include but are not limited to:

• Point-of-contact for shift; will direct other CA staff as needed.
• Ensure new CA staff are assigned a mentor and being actively trained while on your shift.
• Ensure duties during shift that are on the In-Charge checklist are accomplished.
• Arrange coverage as needed in event of absence of scheduled staff.
• Assist in revisions of resident handbooks, SOPs, addendums, and trainings.
• Task delegation and oversight.

Let us tell you more about our team!

The Security/Operations teams at our facilities are run by experienced Operations Supervisors with combined over 25 years’ experience in the corrections field.

The SecurityDepartments at each facility are comprised of Client Advisor Supervisors, Client Advisor In-Charges, and a variety of other Client Advisors/Security staff, that all keep things running and operating smoothly for our residents and staff.

They are looking forward to the addition of new Client Advisors to help with everyday security functions and innovative ideas for our team.

Benefits and PerksBenefits

Benefits

• Medical: Employer pays $532.23 toward employee coverage. Additional plans for children and family are available at employee cost.
• Dental: Employer pays 100% of employee-only coverage. Affordable coverage for children and families is available at employee cost.
• Vision: Affordable plans are available for employees, children, and families at a low cost.
• Life Insurance: The agency provides a $25,000 coverage plan for all benefit-eligible employees. Additional employee-paid supplemental plans available.
• Short-and-Long-term Disability: 100% employer-paid coverage for employees.
• 401k/Retirement Plan: Employees are eligible for 401k contributions after one year of employment and 1,000 hours worked. Employer profit sharing is eligible annually, based on board approval.
• AFLAC: Supplemental plans are available to employees and their families at employee cost.

PTO

• Accrual: Start accruing PTO from your first paycheck. Full-time (40-hour) employees with 0-2 years of employment accrue 4.65 hours per pay period, totaling 15 days a year.
• Increased Accrual with Tenure: Accrual rates increase at 3 years, 5 years, and every subsequent 5-year mark, up to 25+ years.
• Pro Rata Basis: Accrual rates for employees working 20-30 hours per week are on a pro rata basis.

Paid Holidays

• Full-Time Employees: Enjoy 11 paid holidays.
• Part-Time Employees: Employees working 20-30 hours per week also receive paid holidays on a pro rata basis.

Here are some fantastic perks of working with us:

• Student Loan Forgiveness: Alternatives is a Public Service Loan Forgiveness (PSLF)-eligible employer, giving qualifying employees the opportunity to have their federal student loans forgiven while working for a nonprofit organization.
• Scholarship Program: We invest in our employees' growth through scholarship opportunities, subject to eligibility requirements, program availability, and funding.
• Career Growth: We believe in promoting from within! Many of our team members have advanced into new roles throughout their careers at Alternatives. Our CEO has been with the organization for over 40 years, and many employees have celebrated 10+ years of service.
• Sunshine Teams: Each building has a Sunshine Team dedicated to boosting morale, planning fun activities, organizing food days, celebrating employee birthdays, and other special occasions throughout the year.