Client Advisor

Louis Vuitton; Orlando (FL); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Medical

Short and long-term disability

Paid time off programs

Employee discount/perks

Two retirement plans

Job summary

Louis Vuitton is seeking a highly motivated, curious Client Advisor for our Orlando location. You will be an ambassador of the Brand, delivering exceptional service and tailoring experiences to each client using clienteling tools.

The role focuses on building lasting client relationships while achieving individual and team sales goals. Ideal candidates have retail experience, preferably in luxury, a strong sales mindset, and excellent interpersonal skills.

Qualifications

• Retail experience, preferably in luxury or customer-centric environment.
• Strong strategic sales and commercial mindset to achieve goals.
• Passion for building long-term relationships with a diverse client base.
• Willingness to learn and improve personal and team performance.
• Strong interpersonal and communication skills to engage clients effectively.

Responsibilities

• Deliver an exceptional client experience by understanding and fulfilling clients' needs.
• Represent the Louis Vuitton brand with passion and enthusiasm in every interaction.
• Achieve individual and team sales goals through client engagement and relationship building.
• Learn and master Brand and product knowledge across all categories to provide informed advice.
• Leverage clienteling tools to develop long-term relationships with clients.
• Collaborate with team members to create a positive store environment.

Skills

Sales mindset

Interpersonal skills

Communication

Client engagement

Creativity

Willingness to learn

Tools

Clienteling tools

Job description

About The Job

At Louis Vuitton we value the uniqueness of every employee, empowering our teams to flourish and thrive. Founded in 1854 by visionary craftsman and malletier Louis Vuitton, the Maison is today present in over 60 countries, counting over 34,500 employees and representing more than 140 nationalities. An iconic presence across multiple product categories, the Maison offers dynamic career paths spanning a multitude of Métiers. Teams share the ambition to explore new horizons, propelled by an innovative spirit, boundless creativity and unparalleled savior-faire.

Louis Vuitton is seeking a highly motivated, curious, and customer-focused Full Time Client Advisor at our Orlando location with an undeniable passion for creating memorable experiences for our worldly clientele. Reporting to the Team Manager, as a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise. By striving to discover your Clients and their every need, you will tailor their experience within our store to elevate their experience and impression of the Brand while also ensuring to build long-lasting relationships, which will be maintained through the usage of our in-house clienteling tools and systems.

Job responsibilities

• Client Experience: Deliver an exceptional client experience by understanding and fulfilling clients' needs and preferences.
• Brand Ambassador: Represent the Louis Vuitton brand with passion and enthusiasm, ensuring that every client interaction reflects our values and commitment to excellence.
• Sales Achievement: Achieve individual and team objectives and sales goals through effective client engagement and relationship building.
• Product Knowledge: Learn and master Brand and product knowledge across all categories to provide informed and personalized advice to clients.
• Clienteling: Leverage clienteling tools to develop long-term relationships with clients, ensuring personalized follow-up and engagement.
• Collaboration: Work collaboratively with team members to create a positive and dynamic store environment.

Profile

• Previous retail experience, preferably gained within a high-end or luxury market. We will also consider those with a strong background in a customer-centric environment.
• A strong strategic sales and commercial mindset, with the ability to achieve individual and team sales goals.
• A passion for building and maintaining meaningful relationships with a diverse client base.
• A willingness to learn and continuously improve personal and team performance.
• Forward-thinking individuals who are eager to use their creativity and skills to drive the continued success and strong heritage of the brand.
• Strong interpersonal and communication skills, with the ability to engage and influence clients effectively.

Additional information

Louis Vuitton is a company that respects the uniqueness of each employee and offers everyone the means to find their place and thrive. We promote initiatives aimed at supporting professional equality for everyone. We stride to go above and beyond purely symbolic measures by building a culture focused on meaningful strategies aimed at creating an inclusive workforce.

In addition to a generous benefits package, unparalleled career development opportunities, both locally & globally, as an employee at Louis Vuitton, you can expect to be provided with industry leading training which will offer you an in-depth insight into the luxury and retail environment.

The appointed candidate will be offered an hourly rate within the range of USD $22-$30 plus the opportunity for commission, a comprehensive benefits package including:

• medical
• short and long-term disability
• various paid time off programs
• employee discount/perks
• two retirement plans both with employer contributions

Skills development opportunities

• Mastery of Louis Vuitton product knowledge and clienteling tools.
• Proficiency in sales techniques and achieving sales targets.
• Ability to provide personalized advice across all product categories.
• Strong communication and interpersonal abilities.
• Problem-solving and adaptability in a dynamic work environment.
• Commitment to continuous learning and personal development.

Reference LVM31412