CLIENT ACQUISITION & BUSINESS DEVELOPMENT (BD) COORDINATOR | BPO

E-Teleconnect; United States; Remote; USD 42,000 - 62,000; Full time

Job summary

E-Teleconnect is seeking a Business Development Coordinator to bolster our sales and client acquisition efforts in the United States. You will focus on lead generation, proposal support, and maintaining strong client relationships across outsourcing and service-based industries.

Key duties include researching potential clients, qualifying leads, preparing proposals, and updating CRM systems. You will collaborate with sales and operations to align offerings with client needs and help organize

Qualifications

• Bachelor's degree in Business, Marketing, or a related field.
• 1–3 years of experience in business development, sales, or BPO preferred.
• Strong communication and interpersonal skills.
• Proficient in Microsoft Office (Excel, Word, PowerPoint).

Responsibilities

• Research and identify potential clients for BPO services (e.g., customer support, back office).
• Generate and qualify leads through online research, outreach, and databases.
• Assist in preparing proposals, service presentations, and client pitches.
• Maintain and update CRM systems to track leads, opportunities, and client interactions.
• Coordinate with sales and operations teams to align client requirements with service offerings.
• Support client communication and follow-ups to maintain strong relationships.
• Help organize client meetings, virtual presentations, and industry events.

Skills

Communication

Interpersonal skills

Microsoft Office

CRM tools

Organizational skills

Multitasking

Education

Bachelor's degree in Business/Marketing or related field

Tools

Salesforce

HubSpot

Job description

We are a growing BPO company looking for a Business Development Coordinator to support our sales and client acquisition efforts. This role focuses on lead generation, proposal support, and maintaining strong client relationships, particularly within outsourcing and service-based industries.

Key Responsibilities

• Research and identify potential clients for BPO services (e.g., customer support, back office, etc.)
• Generate and qualify leads through online research, outreach, and databases
• Assist in preparing proposals, service presentations, and client pitches
• Maintain and update CRM systems to track leads, opportunities, and client interactions
• Coordinate with sales and operations teams to align client requirements with service offerings
• Support client communication and follow-ups to maintain strong relationships
• Help organize client meetings, virtual presentations, and industry events

Requirements

• Bachelor's degree in Business, Marketing, or a related field
• At least 1–3 years of experience in business development, sales, or BPO industry preferred
• Strong communication and interpersonal skills
• Proficient in Microsoft Office (Excel, Word, PowerPoint)
• Experience with CRM tools (Salesforce, HubSpot, or similar) is a plus
• Detail-oriented with good organizational and multitasking skills

Key Performance Indicators (KPIs)

• Number of qualified leads generated
• Conversion of leads to meetings or opportunities
• Timely submission of proposals and client requirements
• Accuracy and consistency of CRM data
• Client engagement and follow-up activity