Client Access Specialist

ACES 2020, LLC; United States; Remote; USD 40,000 - 55,000; Full time

Job summary

A progressive healthcare company is seeking a remote Client Access Specialist to enhance client engagement and drive growth. This role involves managing inquiries, qualifying leads, and maintaining CRM records. The ideal candidate should have at least 2 years of experience in inside sales or call centers, with strong bilingual skills in Spanish and English preferred. Join us to make a difference in a fast-paced environment.

Qualifications

• 2+ years of inside sales, outreach, or call center experience.
• Comfort with multiple systems (CRM, texting platforms, VOIP).
• Experience in healthcare, behavioral health, or education preferred.

Responsibilities

• Handle inbound and outbound inquiries via phone, text, and email.
• Qualify leads and educate families about services.
• Maintain accurate records in CRM and meet quotas.

Skills

Inside sales experience

CRM proficiency

Bilingual (Spanish/English)

Resilience

Job description

A company is looking for a Client Access Specialist to drive client engagement and growth in a remote setting.

Key Responsibilities

• Handle inbound and outbound inquiries via phone, text, and email
• Qualify leads using defined intake criteria and educate families about services
• Maintain accurate records in CRM and meet weekly outreach and qualification quotas

Qualifications

• 2+ years of inside sales, outreach, or call center experience in a performance-driven role
• Comfort operating across multiple systems (CRM, texting platforms, VOIP)
• Spanish/English bilingual strongly preferred
• Experience in healthcare, behavioral health, or education preferred
• Resilience and adaptability in a fast-paced environment