Cleveland - Bradley Square Mall Career Fair! Oct 28th & Oct 30th 2PM-6PM

belk; Cleveland (OH); On-site; USD 17,000 - 28,000; Full time

Job summary

Belk in Cleveland, OH is hiring for Full-time, Part-time and Flex positions across Sales, Support, Fragrances, Store Fulfillment, and more. Seasonal team members play a vital role in delivering excellent customer service, driving sales, and supporting store operations to ensure a positive shopping experience for every customer.

You will greet customers, assist with transactions, and contribute to a collaborative team culture while upholding store standards and safety protocols.

Qualifications

• Experience delivering friendly, confident customer service.
• Ability to meet sales goals while assisting customers.
• Clear communication and active listening across interactions.
• Tech comfort with smartphones, tablets and Windows devices.
• Willingness to work flexible hours, including nights, weekends, holidays.

Responsibilities

• Greet and assist customers on the sales floor with warmth and professionalism.
• Process transactions accurately and efficiently, handling inquiries and returns.
• Support store operations including fulfillment, curbside pickup, pricing and merchandising.
• Maintain clean, well-presented selling areas and accurate signage.
• Stay informed on products, promotions, policies, and store events to guide customers.

Skills

Customer service

Sales goals

Communication

Technology savvy

Flexible schedule

Team player

Tools

Windows OS

Job description

A Brief Overview

We're excited to meet you! We're hiring Full-time, Part-time and Flex positions across Sales, Support, Fragrances, Store Fulfillment, and more. Bring your talents to a team that values you!

As a Seasonal team member, you'll play an important role in delivering excellent customer service, driving sales, and supporting store operations to ensure a positive shopping experience for every customer. Whether you're helping a customer on the sales floor, assisting with transactions, or supporting behind-the-scenes processes, you'll be a part of a team that works together to meet store goals, foster customer loyalty, and build repeat business.

What you will do

• Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
• Greet, engage, and assist customers warmly, creating a welcoming environment and providing personalized service to enhance customer shopping experience.
• Process transactions accurately and efficiently. Handle customer inquiries, returns, and concerns with professionalism, promptness, and care.
• Support store operations by assisting with tasks such as store fulfillment, curbside pickup, pricing, promotional sets, product processing and placement, and visual merchandising.
• Maintain visually appealing selling areas, merchandise presentation standards, accurate signage, fitting rooms, and cleanliness through daily recovery and stock replenishment.
• Leverage training tools, use resources, and embrace feedback to continuously build skills and strengthen performance. Stay informed of products, promotions, policies, and store events to deliver accurate information to customers and enhance service.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
• Follow asset protection procedures, safety guidelines, and security protocols, supporting store shortage control, inventory accuracy, and minimizing risk in designated area.

Skills and Abilities

• Dedication to customer service and a drive to achieve store objectives.
• Skills and experience to perform in the role and a commitment to continuously learn.
• Ability to take ownership of assigned tasks and contribute to store success.
• Communicate with excellence.
• Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.
• Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
• Must regularly move around all store areas and be accessible to customers.
• Must bend, reach, stretch for product as well as lift, carry, and move at least 50 lbs.