Clerk/Typist II / Visitation Clerk (Jail)

Brown County, WI; Green Bay (WI); On-site; USD 32,000 - 52,000; Full time

Job summary

Brown County Jail seeks a clerical specialist to perform varied and increasingly responsible tasks within the Jail Division. The role requires independent judgment and discretion in enforcing visitation rules, processing visitors, inmate property, and contraband control.

The incumbent maintains professional communication with staff and the public, handles records and reports, screens visitors, and supports open records requests while ensuring compliance with department procedures.

Qualifications

• High School Diploma or equivalent required.
• 1–2 years of clerical or secretarial experience preferred.
• Proficient in basic bookkeeping and general clerical duties.

Responsibilities

• Manage, monitor and secure visitation areas to ensure facility safety.
• Process and screen visitors; enforce dress code and approved program lists.
• Handle inmate property, medications and contraband prevention.
• Log visitor data and maintain accurate inmate records for statistics.
• Answer open records requests from inmates and provide information.
• Prepare daily reports for courts, jail staff and other agencies.
• Perform receptionist/counter duties and respond to inquiries about department policies.

Skills

Typing 50 wpm

Bookkeeping

Clerical duties

Interpersonal communication

Independent judgment

Education

High School Diploma or equivalent

Tools

Handheld metal detector

Office software

Job description

Performs varied and increasingly responsible clerical and typist work in the Jail Division, calling for independent judgment, initiative and specialized knowledge in carrying out established procedures. Works with employees and the public; may have indirect contact with jail inmates. Will be responsible for managing, monitoring and securing public and professional visitation areas to ensure facility safety. Must be able to enforce facility rules during visits, process visitors, inmate property/medications and prevent contraband from entering the facility.

Maintains professional communication skills with all professionals and co-workers.

Supervises inmate visits with family, friends, and professionals.

Schedules professional visits and/or cancellations of visits.

Inspects all incoming items from professional visitors for contraband and electronic devices.

Receives, inventories and distributes approved property and medications for inmates.

Logs visitor data.

Answers and responds to open records requests from inmates.

Screens all visitors, ensuring they are on approved professional/program list: enforce dress code.

Handles all incoming packages.

Analyzes and interprets information contained in a variety of documents, forms, reports, etc. for processing.

Performs receptionist and/or counter duties answering inquiries regarding departmental policies or regulations or refers inquiries to the proper department or official.

Compiles data and prepares various reports, requiring detailed arithmetic calculations.

Files and searches records; may issue receipts and account for monies handled.

Performs routine filing of booking forms, court orders, commitments and inmate medical information.

Provides the public, courts, and other agencies with information pertinent to inmate status.

Provides daily reports for the courts, jail staff, and other departments and agencies.

Maintains accurate inmate recordsfor statistical data.

May have indirect contact with jail inmates.

NON-ESSENTIAL DUTIES:

Performs related functions as assigned.

Education and Experience

High School Diploma or equivalent, one to two years of clerical or secretarial experience; or any combination of education, training and experience which provides the necessary knowledge, skills and abilities.

Licenses and Certification

• To possess or have the ability to complete an open records class
• Ability to use and understand a handheld/walk through metal detector.
• Knowledge of standard operating procedures in the Sheriff's Department/Jail Division.
• Knowledge of and ability to utilize a computer and software.
• Knowledge of general office procedures.
• Skill in bookkeeping and general clerical duties.
• Ability to type at a minimum rate of 50 net words per minute.
• Ability to establish and maintain effective working relationships with staff and the public.
• Ability to accept responsibility and exercise independent judgment.
• Ability to interview and obtain accurate information from the public.
• Ability to follow complex oral and written instructions.
• Ability to communicate effectively both orally and in writing.
• Ability to work the required hours of the position.