Clerk Typist 2 - Aging - Social Services

Luzerne County; Wilkes-Barre (Luzerne County); Presencial; USD 27.000 - 36.000; Jornada completa

Descripción de la vacante

Luzerne County is seeking a Clerk Typist 2 in the Area Agency on Aging, Social Services unit. The role reports to the Deputy Administrator and shares duties with five clerical staff.

Primary tasks include typing, filing, mail distribution, and supporting care management and reassessments within CSP/FCSP processes. Qualifications emphasize strong English grammar, typing speed, basic arithmetic, and ability to learn various office machines.

Formación

• Knowledge of English grammar, spelling, and punctuation.
• Knowledge of standard office procedures and harmonious relationships.
• Knowledge of the English dictionary.
• Knowledge of standard office files, logs, forms, and letter formats.
• Intermediate arithmetic for fractions, multi-digit operations.
• Typing at least 40 words per minute on a typewriter.
• Ability to learn and use typewriters and magnetic transcribers.
• Ability to follow oral and written instructions and processing procedures.
• Ability to proofread and ensure conformance to patterns and rules.
• Ability to organize information for reports and present it in a structured format.
• Ability to compose straightforward informational correspondence.
• Ability to perform basic arithmetic and carry out digit operations.
• Ability to guide clerical staff on methods and procedures.
• Ability to organize work and adapt to different techniques and procedures.
• Ability to make duty-oriented decisions based on standards and precedents.
• Operate office and mail processing machines (adding machine, copier, postage meter, addressograph).

Responsabilidades

• Act in a support staff capacity to the Social Services Unit and Department.
• Xerox and fax consumer referrals and maintain a log of referrals.
• Type and send Welcome Letters to new consumers and explain care plans.
• Organize CSP Welcome Binders for FCSP consumers.
• Process CSP biannual reassessments and manage files.
• Maintain FCSP paper file folders and prepare FCSP letters and flyers.
• Organize quarterly FCSP support group meetings.
• Retrieve vendor status sheets and distribute to staff.
• Obtain monthly financial reports for representative payee consumers and distribute.
• Keep original financial reports in the binder and manage general mail.
• Operate secondary switchboard and relieve primary operator as needed.
• Balance daily postage and distribute incoming mail.
• Create daily absentee lists and handle copying, faxing, printing as requested.
• Process correspondence for OPTIONS appeal hearings and attend related seminars.

Descripción del empleo

This is a clerk typist 2 position in the Area Agency on Aging. The position is located in the Social Services unit. This employee will report to the Deputy Administrator 3-Social Services Unit. There are 5 clerical staff assigned to this unit and all will share and rotate the responsibilities listed.

• Act in a support staff capacity to the Social Services Unit and Department including Care Management, Caregiver Support Program, Assessment, and share file room duties
• Xerox and fax consumer referrals as designated forthe Social Serivce Units as well as maintaininga log forall of the referrals as required
• Type and send “Welcome Letters” to new consumers, explaining the newly created care plans on behalf of the on-going care managers within all the Social Service Units
• Organize and keep in order the CSP “Welcome Binders” which are presented to new the FCSP consumers
• Complete clerical functions to process CSP twiceyearly reassessments as well as open and close those files
• Organize and keep in order the FCSP paper file folders
• Create the “Fiscal Letters” that are periodically sent to all of the FCSP consumers
• Create the FCSP flyers for the Fiscal Department to add to their FCSP mailings
• Organize the FCSP support group quarterly meetings as requested.
• Retrieve weekly vendor status sheets, check SAMS data base for name of care manager assigned, copy status sheets and thendistribute to the staff
• Obtain monthly financial reports for representative payee consumers,Xerox reports, anddistribute them to the assigned care managers.
• Keep the original financial reports in representative payee binder
• Check the main fax machine, four times each day, and distribute the themto the staff
• Process any Dom Care (re)certifications as requested by the Dom Care supervisor
• Properly care forall of the files in the file room this isnot limited to but includes: ensuringall of the files are properly labeled and filed
• Purge deceased consumer files and older consumer files as needed, keep up to date records of the purgedfiles, and box, label, and prepare the purged files for Archives
• Send out contact letters for the Social Services unit as requested
• Send out Level of Care notices
• Manage and maintain the Social Services andAgency forms located in the bins in the locked file room, as well as the copy room
• Operate secondary switchboard as overflow of calls come in to the Area Agency on Aging
• Relieve the primary switchboard operator as assigned or needed
• Balance the daily postage usage in the postage machine in the absence of the assigned staff person
• Distribute the in-coming mail to the staff on a rotating basis
• Create the daily absentee list in the absence of the regularly assigned staff person
• Complete any copying, faxing, typing, scanning, shredding, or printing as requested by the Supervisor
• Process correspondence and letters for consumer OPTIONS appeal hearings
• Attend any seminars, webinars, or workshops that are related to these job duties.

• Knowledge of English grammar, spelling, and punctuation at a level equivalent to that used in writing or adjusting written materials normally consisting of simple sentence structures, one and two syllable words, and punctuation marks for word, number, and sentence separation
• Knowledge of the required care and maintenance of a typewriter.
• Knowledge of standard office procedures, practices, conduct, and actions necessary in maintaining harmonious working relationships
• Knowledge of the techniques applied in using the English dictionary
• Knowledge of the types, organization, and use of standard office files, logs, forms, and letter formats
• *Knowledge of intermediate arithmetic which involves calculations similar to adding and subtracting common fractions, and multiplying and dividing by two or more digits, whole numbers, or decimal multipliers and divisors
• Skill in using a typewriter console at a minimum speed rate of 40 words per minute
• Ability to learn the use of specialized typewriters
• Ability to learn the use of a magnetic transcriber
• Ability to understand and follow oral and written instructions which explain multifaceted procedures
• Ability to perform within processing procedures which involve an understanding of multiple aspects and application of varied standards
• Ability to proofread information for conformance with a prescribed pattern or form, to assure the adherence to clerical office methods, or for compliance with specific administrative or procedural rules
• Ability to transfer information and present it in a modified form according to rules and procedures
• Ability to collect and organize material for reports by determining what available information should be included and presenting the information in a prescribed, organized format
• Ability to compose straightforward informational correspondence such as transmittals or acknowledgements in reply to requests or questions on the work process or related information
• Ability to perform basic arithmetic calculations such as the adding and subtracting of whole numbers and decimals; and multiplying and dividing by one-digit whole number or decimal multipliers and divisors
• Ability to instruct and advise clerical employees on the methods and procedures used in the work area
• Ability to organize work and develop effective work methods in an area which involves variable phases of different techniques and procedures
• Ability to make duty-oriented decisions on the basis of well-defined standards and precedents
• Ability to operate office and mail processing machines such as the adding machine, photo-copier, postage meter, and addressograph; and instruct others on their use
• *Special selection criteria based upon the nature of the position

Recruitment Methods

Applicants must meet one (or more) of the following method(s) to be considered for this vacancy:

• Transfer
• Reassignment
• Voluntary Demotion

Eligibility - ALL CANDIDATE{S):

1. Must meet the minimum experience and training (METS) required for the job. The METs for this position are: Six months as a Clerk Typist 1 and educational development to the level of eighth grade; or Completion of a high school business curriculum which included at least one typing course; or Any combination of equivalent experience and training.
2. Be a resident of Pennsylvania.

Selection Criteria

1. Meet the minimum experience and training required for the job.
2. Meritorious Service - defined as:
   • The absence of any discipline above the level of written reprimand during the 12 months preceding the closing date on the posting
   • The last due overall regular or probationary performance evaluation was higher than unsatisfactory
3. Seniority - defined as: a minimum of six months in the next lower class(es) by the closing date of this posting 10/29/2026

Position Details

• Full-time
• Union
• Non-Exempt
• Pay Range: 27

If you are contacted for an interview and need accommodations for the interview due to a disability, please advise the interviewer of the accommodations you require well in advance of the scheduled date.

LUZERNE COUNTY IS AN EQUAL OPPORTUNITY & AFFIRMATIVE ACTION EMPLOYER.