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An established industry player is seeking a dedicated receptionist to manage patient admissions and clerical tasks. This role involves ensuring accurate demographic and billing information, communicating effectively with patients and healthcare staff, and verifying insurance benefits. The ideal candidate will possess strong critical thinking skills and the ability to work independently in a fast-paced environment. Join a team committed to providing exceptional care and support to patients and their families, making a meaningful impact in the healthcare community.
Job Description
Southern Tennessee Regional Health System - Lawrenceburg
Description
Reports to: Director of Business Office
FLSA: Non-exempt
Grade: 3
EEO: Administrative Support Workers
Ensures that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy.
Distributes and explains forms, documents, and educational handouts to patients or family members.
Meets with patient or patient's caregiver before or after admission to exchange necessary information and documentation. Provides explanation of process and addresses concerns and questions.
Communicates with admitting physician's office, nursing unit staff, and/or other appropriate personnel regarding admission to exchange necessary information and determine placement.
Verifies insurance benefits and obtains precertification/authorization as necessary. Determines and accepts required payments, including co-pays and deductibles, or refers to financial counselors for follow up.
Minimum Education: High school diploma or equivalent Preferred
Required Skills:
Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.
Certifications:
□ Basic Life Support (BLS) □ Advanced Cardiovascular Life Support (ACLS) □ Pediatric Advanced Life Support (PALS) □ Neonatal Resuscitation Provider (NRP) □ Perioperative Nurse (CNOR) □ Other__________________________ □ Other_________________________ (can be obtained within first 30 days of employment)
Licenses: