Clerk, Records I

TALENT Software Services; Nashville (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

TALENT Software Services is seeking a data quality and appeals specialist in Nashville to ensure accuracy of indexing data and manage appeals-related tasks. The role includes documenting resolutions and supporting escalation reviews.

Responsibilities focus on verifying data integrity, communicating appeals status, and contributing to productivity reports and special projects as assigned.

Qualifications

• High school diploma required.
• Experience handling appeals and data entry tasks preferred.
• Ability to document processes and communicate status clearly.

Responsibilities

• Verify accuracy and quality of data entered into the indexing system (85%).
• Prepare reports on productivity and participate in special projects as assigned (15%).

Skills

Communicates appeals status

Documents appeals resolution

Processes appeals

Supports second level reviews

Works claims caseloads

Education

High School Diploma or equivalent

Job description

• Ensures the accuracy and quality of data that had been systematically or manually entered into an indexing system.
• 85% Verify the accuracy and quality of the data entered into the indexing system. Make necessary corrections to ensure electronic data accurately reflects the original data.
• 15% Prepare necessary reports on productivity and participate in special projects as assigned.
• Skills:
• Communicates appeals status
• Documents appeals resolution
• Processes appeals
• Supports second level reviews
• Works claims caseloads
• Required Education: High School Diploma or equivalent