Clerk-Mailroom

PRWT Services; Kenilworth (NJ); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company in business process solutions is seeking a Mailroom Clerk in Kenilworth, NJ. The role involves various mail services tasks, fostering excellent customer service, and supporting operational efficiency. No prior mailroom experience required, but strong communication and customer service skills are essential for success.

Qualifications

• High school diploma or GED required.
• Strong communication skills needed.
• Good customer service skills essential.

Responsibilities

• Conduct mail-related tasks under supervision.
• Process outgoing USPS mail with proper postage.
• Sort and process daily branch mail efficiently.

Skills

Communication

Customer Service

Education

High school diploma or GED

Job description

Clerk-Mailroom in Kenilworth, NJ at PRWT Services

Job Description

As one of the nation’s premier minority-owned companies, we are a high-performance provider of business process solutions, facilities management, and infrastructure support services to government and commercial markets.

Summary of responsibilities:

The Clerk position is responsible for conducting the day-to-day activities related to Mail Services, as instructed by the Team Leader and in accordance with the work schedule calendar and customer's requirements. The Clerk reports to the Team Leader.

Key Responsibilities:

1. Perform mail-related tasks under the supervision of the Team Leader.
2. Conduct mail runs in a timely manner, adhering to the established schedule.
3. Process outgoing USPS mail with proper postage and packaging.
4. Handle priority UPS/FedEx outgoing packages, ensuring paperwork accuracy for timely delivery as per customer requirements.
5. Deliver copier paper to centralized copy rooms as needed.
6. Sort and process daily branch mail, ensuring adherence to the mail schedule.
7. Sort all incoming mail accurately and promptly, following the established Service Level Agreement.
8. Research unknown and unaddressed mail to ensure correct delivery.
9. Provide administrative support, including answering department phones and completing paperwork.
10. Inspect work-related equipment for operational safety, report damages, and follow up.
11. Assist customers and respond to inquiries to maintain high customer service standards.
12. Assist in gathering production numbers, meter reads, and charge-back information for monthly reports.
13. Participate in safety inspections and job-related training as required.
14. Perform other duties as assigned.

Additional requirements:

• High school diploma or GED.
• Strong communication skills.
• Good customer service skills.
• No prior mailroom experience required.
• Ability to operate manual, electric, and motorized cart pallet jacks.

We promote employment and advancement opportunities for individuals from all backgrounds. By fostering a diverse workforce and engaging diverse suppliers, we aim to compete successfully in the 21st-century global economy.