Clerk-Lab Assistant / Courier

Norman Regional; Norman (OK); On-site; USD 23,000 - 37,000; Full time

Benefits offered by this job

Medical benefits

PTO

Paid holidays

Tuition reimbursement

Retirement plans

Free parking

Job summary

Norman Regional is seeking a dedicated phlebotomist to join our Laboratory Outreach Service team. The position involves patient interviews, specimen collection, and ensuring insurance requirements are met during registration.

You will perform blood draws, urine collection, and related lab duties both on and off site, while maintaining excellent patient care and regulatory compliance. The role requires phlebotomy experience, a high school diploma or GED, and knowledge of medical terminology.

Qualifications

• High school diploma or GED.
• Knowledge of medical terminology.
• Computer/word processing skills.

Responsibilities

• Perform admission interviews at Outreach Service Centers or review information provided at the time of specimen collection.
• Ensure Medicare, insurance and managed care requirements are met prior to registration.
• Respond to inquiries regarding patients.
• Obtain blood specimens on or off site following procedures and timeframes.
• Obtain specimens requiring special collection procedures.
• Perform diagnostic electrocardiogram on outpatients and INR QC/testing.
• Urine collection and processing.
• Assist in the laboratory area.
• Act as a resource for Laboratory information.
• Maintain up-to-date knowledge of insurance regulations and Medicare requirements.
• Order and maintain supplies at PAR level.
• Adhere to various laboratory requirements and proper phone etiquette.

Skills

Phlebotomy

Customer service

Medical terminology

Computer skills

Education

High school diploma or GED

Phlebotomy certificate

Job description

Departmental Overview

We are looking for driven people to come be a part of our growing, team-oriented, community-focused Laboratory. We are a high-paced, high-volume lab and have state-of-the-art equipment to get the job done, opportunities for advancement, and also the chance to grow as a current or future leader. NRHS offers competitive pay for our staff, superb benefits, and additional educational opportunities. We hope you will consider joining our team of healers!

Job Summary

• Performs admission interview process at the Laboratory Outreach Service Centers or uses information provided by the outreach clients at the time of specimen collection or pickup.
• Ensures that all Medicare, insurance and managed care requirements are met prior to the registration process.
• Responds to inquiries regarding patients.
• Obtains blood specimens (on or off site) following established procedures, established time frames, and safety requirements.
• Obtains specimens (on or off site) requiring special collection procedures following established procedures, established time frames, and safety requirements.
• Diagnostic electrocardiogram on outpatients and Therapeutic INR QC and testing procedures.
• Urine collection and processing.
• Specimen collections other than blood or urine.
• Assists in the laboratory area.
• Acts as a resource for Laboratory information.
• Maintains up-to-date knowledge of insurance regulations and Medicare requirements.
• Order and maintain supplies at PAR level.
• Various Laboratory Requirements
• Proper Phone Etiquette.

Qualifications

Education

• High school education or equivalent GED.
• Requires some knowledge of medical terminology.
• Skill in use of computers including word processing.

Experience

• Requires three months customer service experience.
• Requires experience as a phlebotomist.
• Experience as a phlebotomist may be substituted for Customer Service experience.
• Phlebotomy experience is 3 months phlebotomy experience, or a Clinical Phlebotomy certificate, or 6 months experience in a medical field providing patient care which includes drawing blood.
• The Phlebotomy Certificate must include a minimum of 32 hours of a clinical rotation.

(Above requirements can be met by equivalent combination of education and experience)

Licensure/Certification

• Basic Life Support (BLS) training or re-training is required during orientation prior to providing patient care.
• Current Basic Life Support (BLS) is required to be maintained thru re-training for duration of employment.
• Outreach employees must have a Valid Oklahoma State Driver's license with less than 3 points on his/her record if being hired into department # 40110.
• MVR must meet NRHS MVR policy criteria or Defensive Driving must be taken.

Other Knowledge/Skills/Abilities

• Prefer 1 year of experience in a medical setting.

Compensation/Benefits

• $16.72-$27.30/hr depending on previous work experience.
• Benefits include medical, dental, vision, paid time off (PTO), paid holidays, tuition reimbursement, scholarship opportunities, retirement plans, free parking, and opportunities for advancement.

Schedule

Mon-Fri 1500-2330

Work Shift

Evening

Position Type

Regular Full Time