Clerk III - Safety and Security

The University of Iowa; Iowa City (IA); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Paid vacation

Sick leave

Health insurance

Dental insurance

Life insurance

Disability insurance

Retirement contributions

Job summary

The University of Iowa Health Care—Safety and Security is hiring a Clerk III to support the visitor management process and ensure its smooth operation. The role uses Epic and office software to check in visitors, assist with wayfinding, and de-escalate situations with patients and visitors in a busy hospital environment.

The position is located at information desks, entrances, or administration offices with a 1st shift (0700-1530), 100% time.

Qualifications

• Any combination of clerical office experience, undergraduate education, and/or post high school clerical training that is the equivalent to two years of full-time employment.

Responsibilities

• Performs administrative support to shift supervisors including scheduling, overseeing Safety ambassadors, communicating any changes in policies or procedures, tracking compliances, attendance and other duties as assigned
• Ensure all entrances are running smoothly
• Maintaining and managing non-patient related visitor and vendor list
• Check in visitors, assist with wayfinding, and de-escalate situations with patients and visitors
• Knowledge of office routines and functions sufficient to relay factual information to visitors and telephone callers and to direct communications
• Knowledge of institutional and unit policies, processes, and forms
• Ability to communicate effectively with staff, students, and the public
• Ability to collect data, keep accurate records and prepare reports
• Ability to organize and proritize multiple tasks
• Ability to exercise functional supervision over employees

Job description

The University of Iowa Health Care department of Safety and Securityis seeking aClerk III to perform work related to the visitor management process and ensuring that function is operating effectively. Duties will involve the use of Epic, computer terminals, and/or a variety of software and conventional office equipment.

This position will be located at the information desks, specified entrances, and / or administration offices.

DUTIES AND RESPONSIBILITIES:

• Performs administrative support to shift supervisors including scheduling, overseeing Safety ambassadors, communicating any changes in policies or procedures, tracking compliances, attendance and other duties as assigned
• Ensure all entrances are running smoothly

Maintaining and managing non-patient related visitor and vendor list

Check in visitors, assist with wayfinding, and de-escalate situations with pateints and visitors.

Knowledge of office routines and functions sufficient to relay factual information to visitors and telephone callers and to direct communications

Knowledge of institutional and unit policies, processes, and forms.

Ability to communicate effectively with staff, students, and the public.

Ability to collect data, keep accurate records and prepare reports.

Ability to organize and proritize multiple tasks.

Ability to exercise functional supervision over employees.

University of Iowa Health Care—recognized as one of the best hospitals in the United States—is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives. ®

Percent of Time:100%,

Schedule: 1st Shift, Monday to Friday, 0700-1530.

Starting Salary: $19.09/ hour plus shift differential and potential over time

Benefits Highlights:

• Regular salaried position located in Iowa City, Iowa
• Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans
• For more information about Why Iowa?,click here

Required Qualifications

Any combination of clerical office experience, undergraduate education, and/or post high school clerical training that is the equivalent to two years of full-time employment

This position is not eligible for University sponsorship for employment authorization.

Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check.

The University of Iowa is an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, religion, national origin, age, sex, pregnancy (including childbirth and related conditions), disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, or associational preferences.

Persons with disabilities who need assistance or accommodations with the application or interview process may contact University Human Resources/Faculty and Staff Disability Services, [phone] or [e-mail] . For jobs in UI Health care, please contact UI Health care Leave & Disability Administration at 319-356-7543 .