CLERK II.DISTRICT CLERK PASSPORT SECTION

Dallas County; Dallas (TX); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading county organization in Dallas seeks a Clerk II for the District Clerk Passport Section. The role involves performing clerical tasks, processing documents, and providing excellent customer service. Candidates should have a high school diploma or GED, with experience in customer service preferred. The position requires strong typing skills and the ability to handle various administrative duties while working under moderate supervision.

Qualifications

• 2 years job-related experience or 30 college hours.
• Ability to type 30 wpm or 60 kspm.

Responsibilities

• Processes various documents, instruments, records, bills, payments.
• Collects, inputs, updates, and reconciles data.

Skills

Customer Service

Typing

Data Entry

Education

High School Diploma or GED

Tools

MS Excel

MS Word

Job description

CLERK II. DISTRICT CLERK PASSPORT SECTION

**Job Description:**

Performs a variety of moderately complex support tasks, including inputting, processing, and distributing documents and records; collecting, compiling, filing, and maintaining data; reconciling data, funds, or inventory; and interacting with the public to provide excellent customer service. Works within a well-defined framework of policies and procedures under moderate supervision.

Responsibilities:

1. Receives, prepares, verifies, and processes various documents, instruments, records, bills, payments, and receipts.
2. Inputs data to complete routine correspondence, forms, reports, and documents.
3. Researches, locates, pulls, and prepares a variety of documents, records, and other assigned data.
4. Effectively answers routine inquiries and resolves basic customer service issues.
5. Collects, inputs, updates, and reconciles data, funds, or inventory; maintains filing and storage of documents and supplies.
6. Performs other duties as assigned.

Qualifications:

Education, Experience, and Training:

Graduation from an accredited high school or GED program. Two (2) years of job-related experience or 30 hours of college, or a combination of both. Experience in a customer service environment is a plus.

Special Requirements/Knowledge, Skills & Abilities:

Ability to type 30 wpm or 60 kspm, with knowledge of computer applications and standard word processing software. Candidates for clerical, administrative, or secretarial positions will be required to take and pass at least one skills test(s) as determined by the Elected Official or Department Head, based on the position and operational needs. Tests may include: 10-key, coding, data entry, filing, grammar, math, MS Excel, MS Word, proofreading, spelling, sorting, or timed typing (3 minutes).

Ability to understand and follow written and verbal instructions, organize and process work, and establish and maintain effective working relationships with other county employees and the public.

Juvenile Department: Position requires working with juveniles who may have committed dangerous or aggressive acts; high tolerance for emotionally demanding and stressful environments is necessary.

Physical/Environmental Requirements:

Prolonged sitting, standing, walking, and the ability to lift and carry up to 25 lbs unassisted may be required.