Clerk II

Medial Group; Arecibo (PR); On-site; USD 32,000 - 42,000; Full time

Job summary

Medial Group in Arecibo, PR is seeking a highly organized Clerk II to provide administrative support primarily to the Human Resources Department and site leadership. The role is on-site, with receptionist duties as needed, focusing on reports, documentation, communications, scheduling, and handling confidential information.

Ideal candidates have 3–5 years of relevant experience, are fully bilingual English/Spanish, and excel in Excel-based reporting.

Qualifications

• 3–5 years of administrative/clerical experience.
• Experience supporting a Human Resources Department.
• Fully bilingual English/Spanish with strong written and verbal skills.
• Advanced Excel skills including report creation and automation.
• Proficiency in Word, PowerPoint, Outlook.
• Excellent organizational/time-management abilities.
• Ability to handle confidential information.
• Team-oriented and customer-service focused.

Responsibilities

• Provide clerical support to HR, site leadership and management.
• Prepare, format, maintain and distribute reports and documents.
• Create and update Excel reports, including automation.
• Maintain filing systems, electronic and physical.
• Screen calls and perform receptionist duties as needed.
• Coordinate calendars, meetings and travel logistics.
• Handle site communications and announcements.
• Process travel arrangements and expense reports.
• Manage office supplies and purchase orders.
• Maintain confidentiality of sensitive information.

Skills

Bilingual English/Spanish

Excel proficiency

Organizational skills

Time management

Communication skills

Customer service

Discretion/confidentiality

Education

Associate or Bachelor's in Secretarial/Business/HR/Office Administration

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Microsoft Outlook

Office equipment

Job description

• Industry Pharma/Biotech/Clinical Research
• City Arecibo

Job Description

Summary

We are seeking a highly organized and detail-oriented Clerk II to provide administrative and clerical support primarily to the Human Resources Department and site leadership.

The selected candidate will be located in the site's reception area and may be required to perform receptionist duties; however, the primary focus of the position will be supporting HR and management with administrative activities, reports, documentation, communications, scheduling, and confidential information.

This position requires strong organizational skills, professionalism, discretion, bilingual communication skills, and advanced proficiency in Microsoft Excel.

Key Responsibilities

Provide clerical and administrative support to the Human Resources Department, site leadership, and management.

Prepare, format, edit, maintain, and distribute reports, presentations, correspondence, records, and other documents, including confidential information.

Prepare assigned documents and reports accurately and within established deadlines.

Create, maintain, and update reports using Microsoft Excel, including report automation as required.

Maintain organized electronic and physical filing systems.

Screen incoming calls and correspondence and respond appropriately when possible.

Perform receptionist and front-desk duties as needed.

Maintain and coordinate site-wide communications, including digital communication systems, TVs, communication boards, and internal announcements.

Coordinate calendars, meetings, appointments, and management schedules.

Prepare agendas, notices, meeting minutes, monthly/quarterly presentations, and other meeting documentation.

Coordinate programs, events, conferences, and related logistics, including travel, lodging, venues, meals, room setup, agendas, and other arrangements.

Coordinate travel arrangements and associated expense reports for management when required.

Maintain office supply inventory and coordinate purchasing and receipt of supplies.

Manage internal purchase orders related to site expenses, including meals, events, office expenses, and other approved expenditures.

Communicate professionally with employees, management, visitors, vendors, and external contacts.

Maintain confidentiality and exercise discretion when handling sensitive employee and business information.

Support additional administrative and HR-related activities as required.

Other duties may be assigned based on business needs.

Requirements

3–5 years of administrative, clerical, secretarial, or related experience.

Previous experience supporting a Human Resources Department is required.

Fully bilingual in English and Spanish, with strong written and verbal communication skills.

Proficiency in Microsoft Excel, including report creation and automation, is required.

An Excel skills assessment will be conducted during the interview process.

Proficiency in Microsoft Word, PowerPoint, Outlook, and general office equipment.

Strong organizational and time-management skills.

Ability to prioritize multiple assignments and meet deadlines.

Ability to work effectively under pressure and with limited supervision.

Strong interpersonal and customer-service skills.

Ability to interact professionally with individuals at all levels of the organization.

Demonstrated ability to maintain confidentiality and exercise discretion when handling sensitive information.

Team-oriented with the ability to build effective internal and external working relationships.

Education

• Associate Degree or Bachelor's Degree in Secretarial Science, Business Administration, Human Resources, Office Administration, or a related field preferred.
• Assignment Term: 6 months, with strong possibility of extension
• Shift: Administrative (M to F 8:00 AM – 5:00 PM)
• Availability to work 100% On-site in Arecibo, PR

Skill set

Required Technical Skills - Advanced proficiency in Microsoft Excel. - Experience creating reports and automating Excel-based processes or reports. - Proficiency in: - Microsoft Word - Microsoft Excel - Microsoft PowerPoint - Microsoft Outlook - Ability to operate standard office equipment and systems. - Strong document preparation, data-entry, formatting, and records-management skills. Required Competencies - Excellent written and verbal communication skills in English and Spanish. - Strong organizational and time-management skills. - Ability to prioritize and manage multiple assignments simultaneously. - High level of accuracy and attention to detail. - Ability to work effectively under pressure and with limited supervision. - Strong interpersonal skills and ability to build positive internal and external customer relationships. - Team-oriented and comfortable working in a people-focused environment. - Ability to interact professionally with employees and management at all organizational levels. - Demonstrated confidentiality and discretion when handling sensitive information. - Strong follow-up and problem-solving skills. for this position.