Clerk I (B) - Alford Library

WICHITA COMPANY LIMITED; Wichita (KS); Sur place; USD 17 000 - 22 000; Temps partiel

Résumé du poste

City of Wichita's Alford Branch Library is seeking a part-time clerk to support customers, shelve materials, and assist with library programs. Weekend shifts are included, with a schedule that varies by week.

Candidates should be patient, courteous, empathetic, and able to communicate clearly. Prior clerical office support experience and legal authorization to work in the United States are required.

Qualifications

• Six (6) months of entry level clerical office support work including sorting and filing.
• Must be legally authorized to work in the United States without sponsorship.
• Attainment of passing scores on pre-employment tests.

Responsabilités

• Assist customers with library accounts, holds, and services.
• Provide basic tech help such as copying, printing, and faxing.
• Give information about library programs and resources to patrons.
• Reader’s advisory and reference assistance for all ages.
• Perform shelving, shelf-reading, and materials handling tasks.

Connaissances

Customer service

Communication

Empathy

Patience

Teamwork

Description du poste

Distinguishing Features of Work

The Alford Branch Library is located at 3447 S. Meridian has an opening for a part-time clerk position which includes weekend shifts. To be a successful member of our team you must be customer-focused and have a passion for assisting a wide variety of customers in the use of the library and its programs and services. Candidates should have patience, be courteous and demonstrate empathy during all customer interactions, communicate pleasantly and effectively, and bring creativity and energy to all projects. In addition, you must enjoy interacting directly with people of all ages and from diverse backgrounds and be adept at understanding the needs of Library customers.

Workdays and Hours -

Please note that the work schedule for this position varies between weeks within the pay period, with different hours assigned each week.

Workdays And Hours

Monday: 4:15pm-8:15pm
Tuesday: 4:15pm-8:15pm
Wednesday: 9:30am-1:30pm
Thursday: Off
Friday: Off
Saturday: 1:00pm-5:00pm
Sunday: 1:00pm-5:00pm

Bargaining Unit

No Union Representation.

• Posting may close at any time **

Examples of Work Performed

• Perform collection maintenance tasks including shelving, shelf-reading, pulling holds, weeding, and assisting with delivery of materials (sorting and processing)
• Provide assistance to customers with accounts, including placing holds on materials, issuing library cards, and resolving account blocks
• Provide basic tech help to customers including help copying, printing, and faxing
• Provide information to customers about library and community partner services and resources.
• Provide reader’s advisory and reference assistance to all ages
• Other miscellaneous duties as assigned by supervisor

Requirements of Work

• Ability to deal tactfully and courteously with other employees and the public
• Ability to learn, within a short period of time, office practices and procedures
• Ability to develop and maintain effective working relationships with co-workers, community partners, and the public
• Ability to communicate clearly and effectively, both orally and in writing
• Demonstrate attention to detail when shelving and shelf-reading to ensure all materials are in their correct location.
• Demonstrate a growth mindset and continually learn new skills to best serve the public.
• Ability to: stand while moving about for up to 8 hours per shift, or stand stationary for up to 2 hours, on carpet, tile or concrete flooring; walk while pushing a loaded book cart weighing up to 250 lbs.; reach, bend, stoop, kneel and squat to arrange materials on shelves; extend arms overhead repetitively to return book, weighing as much as 10 lbs.; repetitively reach across body while handling up to 10 lbs.; and frequently lift to shoulder height, up to 50 lbs. and carry the load up to 5'
• An employee shall not pose a direct threat to the health or safety of other individuals in the workplace.

Experience and Training

Required Experience And Training

• Six (6) months of entry level clerical office support work which includes sorting and filing.
• Must be legally authorized to work in the United States without the need of a sponsorship.
• Attainment of passing scores on pre-employment tests.

Starting pay for current City employees will be determined by City of Wichita policy or applicable bargaining unit agreement.

Offers of employment are contingent upon passing a pre‑employment physical, which includes drug screening, and upon satisfactory evaluation of the results of a criminal record check.

Must be legally authorized to work in the United States without the need of a sponsorship.

Applicants have rights under Federal Employment Laws. Please find more information under the following links:

https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/f

https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf

CITY OF WICHITA

Full-time Employee Benefits

• VACATION - Most employees with less than five years employment earn 10 days of vacation per year. After five years, accrual rates increase at varying rates to varying maximums, depending on work schedule and/or union representation. Employees can accumulate and carry forward up to 240 hours each year.
• HOLIDAYS - There are eleven paid holidays. Employees also receive one Personal Holiday that is granted after the first six months of employment.
• SICK LEAVE - Sick leave accrual begins at one-half day per month. After five years, sick leave accruals are one work day per month. Employees can accumulate and carry forward all unused sick leave each year. Employees who use 24 hours (3 days) or less of sick leave in a calendar year earn a "Well Day." An additional "Well Day" can be earned following a year of perfect attendance.
• HEALTH INSURANCE – UMR / United Healthcare provides two levels of medical and prescription drug plans. Both medical plan are PPOs and do not require selecting a physician or referrals for specialty care. Both medical plans include Teladoc virtual care (primary care/mental health benefits at no charge), Dario healthy living programs, and VSP Vision benefits. Pre‑tax premium deductions are offered. The City contributes 80% of the premium cost towards medical, prescription drug and vision insurance.
• DENTAL INSURANCE - Two Delta Dental plans are offered – Preferred and Traditional. The Delta Preferred plan requires using a dentist from a smaller network for a lower premium. The Delta Traditional plan allows use of any dentist, although benefits are higher using a dentist from the large Delta network. Benefits under both plans are the same (with the exception of some Orthodontic benefits) Pre‑tax premium deductions are offered.
• LIFE INSURANCE – Low‑cost voluntary term life insurance is available. Employees pay one-third of the cost. The amount of Basic Life coverage is two times annual pay up to a determined maximum amount. Dependent coverage is available at $20,000 spouse / $10,000 child(ren) for an additional $0.14 per pay period. Accidental death and dismemberment coverage is included. The plan is through MetLife.
• SUPPLEMENTAL LIFE – Additional voluntary employee‑paid term life insurance is available from MetLife at low group rates. Participation in Basic Life is required. The Life Insurance plans are portable.
• LONG-TERM DISABILITY INSURANCE– The voluntary employee‑paid group disability plan from MetLife provides 60% of pre‑disability income for injury or health related disabilities. Premiums are determined by income and age.
• VOLUNTARY ACCIDENTAL DEATH & DISMEMBERMENT – Voluntary employee‑paid AD&D from MetLife offers coverage for accidental death and dismemberment.
• RETIREMENT - The City offers two retirement plans - Wichita Employees (WER) Plan 3, and Commissioned Police & Fire Plan C‑79. The WER plan is a defined contribution plan; Police & Fire is a defined benefit plan. Both are contributory - employees and the City share the cost.
• FLEXIBLE SPENDING ACCOUNTS – Employees may elect to make FSA pre‑tax deductions for dependent care and/or unreimbursed medical expenses, reducing the cost of these expenses by eliminating taxes on the amount deducted.
• LONG-TERM CARE INSURANCE – This plan from UNUM offers facility and home care benefits for employees, spouses, and some other family members. Several options for benefit amount and duration, and specific plan features, are available.
• MORE BENEFITS & SERVICES

Deferred Compensation Investment Program

Employee Discounts and Wichita Employee Association (WEA)

Bereavement Pay

Employee Emergency Assistance Fund

Voluntary Shared Leave Program

Training Programs

Longevity Pay

Credit Union

Employee Assistance Program (EAP)

Injury Leave (on-job injury)

Community Volunteer Events

01

I have the following years of experience performing entry‑level clerical office support work, including sorting and filing.

• Less than 6 months of experience
• 6 months - 1 year experience.
• 2 - 3 years' experience.
• 4+ years' experience.
• I do not have any experience performing entry‑level clerical office support work, including sorting and filing.

02

I am legally authorized to work in the United States without sponsorship.

• Yes
• No
• Required Question