Clerk I

maricopa; Phoenix (AZ); Hybrid; USD 58,025,000 - 93,126,000; Full time

Benefits offered by this job

Hybrid schedule

Tuition reimbursement

Healthcare

Paid time off

Kids Club

Job summary

Maricopa County Assessor seeks a Clerk I to deliver front-line, customer-focused support for property information and assessment inquiries. You will help applicants with Assessor processes, answer questions, and resolve issues across divisions in a hybrid office setting.

The role emphasizes learning multiple processes, data entry, and collaboration with Recorder and Treasurer offices to ensure accurate records. A strong service mindset and multitasking ability are essential.

Qualifications

• Two years of clerical or administrative support experience.
• High school diploma or GED; additional education may substitute on a year-for-year basis.

Responsibilities

• Provide customer support to constituents seeking information.
• Assist with Assessor applications and processes and resolve related issues.
• Answer questions in person, by phone, email, and mail.
• Enter rental registrations, address changes, and tax clearances into systems.
• Support other areas with data entry and time-sensitive material handling.

Skills

Customer service

Data entry

Multitasking

MS Office

OnBase

Education

High school diploma or GED

Tools

OnBase

Microsoft Office

Job description

Posting Date: 08/21/26

Application Deadline: 08/23/26

Pay Range: $20.25 - $32.50 hourly

About the Position

If you thrive in a dynamic environment where your keen eye for detail, adaptability, and commitment to customer service can be fully utilized, the Clerk I position may be the right position for you!

As a Public Assistance Clerk I, you will provide a wide range of customer support to our constituents seeking information. You will assist customers with Assessor applications and processes, answer questions, and help resolve issues related to property ownership and assessment.

In this role, you will have the opportunity to develop a broad understanding of the Assessor's Office by learning multiple processes and programs across several divisions. You will also gain valuable knowledge of how the Assessor's Office works in conjunction with the Recorder's and Treasurer's Offices to provide accurate and effective service to the public.

This position is an excellent opportunity for someone who enjoys learning, solving problems, working with the public, multitasking, and adapting to new processes in a fast-paced environment.

About Us

Named one of Arizona's top places to work in 2023 and 2025, the Maricopa County Assessor is dedicated to ensuring their employees feel valued and appreciated. The commitment to employing professionals and providing them with state-of-the-art tools and resources to produce fair and equitable property values shows a strong commitment to serving the citizens of Maricopa County. Fair and accurate property assessments are crucial for maintaining a just and transparent system for property taxes and public services. Come and be a part of our mission to place employee satisfaction and community service at the forefront.

Proud to Offer

• Work with a greater purpose
• Tuition reimbursement
• Exceptional work-life balance, with a hybrid work schedule option
• Opportunities for growth and development within Maricopa County
• Low-cost, high-value healthcare for you and your qualifying dependents
• Child care benefits, including access to our on-site center, Maricopa County Kids Club , dedicated to serving Maricopa County families
• Paid vacation, sick time, and parental leave
• Extensive wellness program, including an incentive
• Enrollment in the Arizona State Retirement System, a defined retirement benefit requiring an 11.98% per paycheck contribution rate that includes a 100% employer match on Day 1

We Require

• Two years of clerical, administrative, and/or technical support duties, preferably in a customer service-related office environment
• High school diploma or GED
• An equivalent combination of post-secondary education and/or job-related experience may substitute for the minimum requirements on a year-for-year basis

We Also Value

• Proficient in multitasking and experience working in a fast-paced environment
• Experience handling the intake of data, including receiving and processing documents
• Experience working with legal descriptions, title research, and permit processing
• Proficiency with Microsoft Office (Word, Excel, Teams) and OnBase

Job Contributions

• Ensure prompt, customer-focused, and accurate customer services to property owners, property owner representatives, and other citizens at the Assessor's front counter by answering questions related to property ownership, property maps, and records assessment
• Explain Assessor processes, help with applications for valuation relief programs, resolve problems, etc.
• Address the above in-person, over the phone, via email, and respond to mail
• Support accurate Assessor records by data entry of rental registrations, mailing address changes, situs addresses, Legal Class Verification, application information processing, and tax clearances for mobile homes by accessing MVD and Treasurer's sites to ascertain meeting requirements
• Support other areas by assisting with notice of claims, ownership, and mobile homes processes
• Perform other special projects as needed, such as data entry, quality control, mail distribution, or handling time-sensitive material and confidential information

Working Conditions

Hybrid schedule in an office environment

Selection Procedure

Consideration will only be given to candidates who submit online applications

Candidates will be contacted primarily through email and their Workday online application profile

Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requireme