Clerk, Full-Time

ArcBest; Camp Hill (Cumberland County); On-site; USD 24,796 - 35,817; Full time

Benefits offered by this job

No-premium health benefits

Sick leave

Pension plan

401(k) plan

Overtime after 8h

Job summary

ABF Freight, an ArcBest company, is seeking a clerical and customer service associate for our service center operations. The role supports daily tasks, communicates with customers and management to ensure timely pickups and deliveries, and maintains accurate data entry and reports.

The position requires strong organization, the ability to multi-task, and willingness to work evenings and on an as-needed basis. Training and team collaboration are emphasized.

Qualifications

• Experience in the transportation industry preferred.
• Experience in billing, collections, tracing, ten-key and OS&D.
• Good typing/data entry and clerical skill preferred.
• Proficiency in Microsoft Office Applications (Word, Excel and Outlook) preferred.
• Excellent verbal and written communication skills required.
• Ability to follow instructions and procedures; must multi-task and meet deadlines.
• Willing to work evenings and on an as-needed basis.

Responsibilities

• The position involves regular communication with customers and ABF Freight management to ensure timely pickup and delivery of freight and complete customer satisfaction.

Skills

Data entry

Customer service

Verbal and written communication

Time management

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Job Description

The position assists with various clerical, administrative and customer service tasks, in addition to other duties, in the fast-paced, daily operation of a service center.

Responsibilities

• The position involves regular communication with customers and ABF Freight management to ensure timely pickup and delivery of freight and complete customer satisfaction.

Requirements

Experience:

• Experience in the transportation industry is preferred.
• Experience in billing, collections, tracing, ten-key and OS&D.

Computer Skills:

• Good typing/data entry and clerical skill, preferred
• Proficiency in Microsoft Office Applications (Word, Excel and Outlook), preferred

Additional Requirements:

• Good verbal and written communication skills, required
• Must be able to follow instructions and procedures, required
• Must be organized and able to multi-task and prioritize workload, required
• Must manage time efficiently and work with a sense of urgency to meet deadlines, required
• Must be willing to work evenings and on an as-needed basis, required

• Make more money! Wages are Teamster Union Scale which are greater than most other carriers! Hourly employees also receive overtime pay after 8 hours/day.
• All Union Employees receive health and welfare benefits with no employee paid premiums.
• Each employee receives 7 days of sick leave each January 1st. With the amount of personal days, sick leave, and paid holidays, an employee may qualify for up to 3 weeks of paid days off without using vacation.
• Life insurance is provided through the multi-employer sponsored health and welfare fund.
• Employees are given the opportunity to contribute to the Teamsters National 401(k).
• ABF Freight employees are covered by a pension plan at no expense to the employee.

Other Details

Work Hours:

• Schedule may vary depending on Service Center location.

Travel Requirements:

• Minimal (0%-25%)

Compensation:

• This is a hourly position paid weekly.

About Us

ABF Freight®, an ArcBest® company, is one of the nation's largest, most trusted less-than-truckload carriers. With over a century of experience, 240 service centers spanning North America, and an unwavering commitment to quality, safety and customer service, ABF offers best-in-class LTL transportation for companies of all sizes and industries. We're driven for excellence.