Clerk, Foster Care

Lutheran Social Services of Illinois; Chicago (IL); On-site; USD 48,711,936 - 54,729,292; Full time

Benefits offered by this job

Dayforce Wallet on-demand pay

Competitive salary based on education/

Salary $17-$19.10 hourly

Advancement opportunities

Healthcare insurance

Up to 26 days PTO per year

11 paid holidays

Sick time

403(b) plan

Employee Assistance Program

Flexible hours

Paid training

Job summary

Lutheran Social Services of Illinois is hiring a full-time Clerk to provide essential office support, file case documents, and maintain records compliant with DCFS and COA standards. The role requires attention to detail, organization, and professional communication with clients and team members.

This position supports audits and court document preparation, organizes files for storage, and ensures timely, accurate filing.

Qualifications

• High school diploma or equivalent required.
• 1 to 3 years of experience preferred.
• Clear communication, both verbal and written.
• Excellent organization and general office skills, including MS Office.
• Ability to work respectfully with clients and team members.

Responsibilities

• File all documents in AP5 format accurately and timely.
• Keep files current and stored per DCFS and COA standards.
• Compile lists by worker for audits and provide copies to workers/supervisors.
• Prepare files for audits and court reviews.
• Prepare closed files for transport to storage and track storage audits.
• Close Foster Care, Intact, Counseling and Adoption case files.
• Demonstrate professional, respectful behavior toward clients and colleagues.

Skills

Communication

Organization

Microsoft Office

Written & Verbal Communication

Education

High school diploma

Tools

Microsoft Office

Job description

Lutheran Social Services of Illinois (LSSI), is a leading not-for-profit organization providing healing, justice and wholeness to people and communities. For over 150 years, LSSI has made a difference in the lives of children and families, and we're still a strong, viable presence in the State of Illinois, continuing that commitment to making a difference.

LSSI is hiring a full-time Clerk, Monday through Friday. Provide support and file case documents for designated office.

Benefits And Perks

• On Demand Flexible Paydays for earned wages through an app called Dayforce Wallet.
• Competitive salary based upon relevant education, experience, and licensure.
• Salary $17-$19.10/Hourly.
• Opportunity for advancement.
• Comprehensive benefits package for Full-Time employees includes healthcare insurance, up to 26 days of paid time off per calendar year, 11 paid holidays, sick time, 403(b) plan, Employee Assistance Program, and flexible hours.
• The paid training you need to learn, grow, and succeed!
• The opportunity to become a part of a fantastic team of Child Welfare professionals!

Essential Functions

• File all documents in AP5 format in files accurately and in a timely manner.
• Ensure all files are kept current and properly stored to meet DCFS and COA standards.
• Compile list by worker of files to be audited giving copy to worker and supervisor.
• Prepare files for audits and reviews.
• Provide assistance in preparing documents and files for court and ACR reviews.
• Prepare closed files for transport to storage (document contents, box files, and arrange for pick for long term storage). Track files that have been sent to storage for audits.
• Close Foster Care, Intact, Counseling and Adoption case files.
• Demonstrate professional, positive behavior and carry out responsibilities with integrity, treating clients, families, other LSSI workforce members, and collaborative organizations and/or individual in a dignified, respectful, honest, and fair manner.

Position Qualifications

• High school diploma or equivalent required.
• One (1) to three (3) year’s experience preferred.
• Background check clearance required.
• Demonstrated ability to communicate in a clear, comprehensible manner, both verbally and in writing.
• Excellent organization, general office, and pc/computer skills, including experience using Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint) along with other related software.
• Capacity to understand and empathize with the cultural, psychological, and practical needs of the clients that the agency serves.
• Demonstrated ability to work cohesively with other and willingness to accept additional responsibility.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, sexual orientation, protected veteran status, pregnancy, any other characteristic protected by law.