Clerk - Experienced Level

Contra Costa County; Martinez (CA); Presencial; USD 42 000 - 62 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Bilingual differential $200/month

Resumo da oferta

Contra Costa County seeks clerical staff for continuous recruitment across departments. Successful candidates may advance from Clerk-Experienced Level to Clerk-Senior Level, with potential growth into other clerical roles.

A bilingual proficiency allowance adds a $200 monthly differential for approved postings, and typing tests are required for typing positions. Applicants should be detail-oriented, customer-focused, organized, and dependable, capable of handling multiple tasks in a fast-paced

Qualificações

• Typing at 40 net wpm with a certificate dated within 2 years.
• One year of full-time clerical office experience (Level B).

Responsabilidades

• Perform general office duties: typing, scanning, proofreading, filing, email.
• Receive mail and route or process it to the appropriate person.
• Enter and maintain data in computer databases.
• Check forms for accuracy and proper completion.
• Proofread information such as records or reports.
• Screen calls, take messages, and forward to the correct party.

Conhecimentos

Attention to Detail

Oral Communication

Writing

Customer Focus

Using Technology

Professional Integrity

Self-Management

Adaptability

Diversity Awareness

Fact Finding

Mathematical Skills

Professional & Technical Expertise

Descrição da oferta de emprego

Position

• This is a continuous recruitment***

Why join Contra Costa County?

Are you interested in pursuing a new opportunity and a career in public service? Contra Costa County is seeking talented and qualified individuals to fill clerical vacancies throughout the County!

Once on board, there are opportunities for Clerk-Experienced Level employees to advance to Clerk-Senior Level after satisfying the requirements. Also, there are potential advancement opportunities to other specialized and supervisory clerical positions.

Typing Positions:

To be considered for typing positions, applicants must complete a typing test validating the ability to type at least 40 net words per minute. The typing certificate must be dated within the last two (2) years and must include your first and last name.

• Candidates who do not upload and attach a valid typing test score will be considered for non-typing positions only**

Bilingual candidates are strongly encouraged to apply. We offer a monthly salary differential of $200 to employees in assignments that require bilingual proficiency.

To read the complete Clerk - Experienced Level job description, please visit the following link: Clerk - Experienced Level Description

For Frequently Asked Questions regarding this recruitment, please click on the following link before applying: https://www.contracosta.ca.gov/DocumentCenter/View/75126/FAQ-Clerk-Clerk-Experienced-Level-Continuous-PDF

The eligible list established from this recruitment may remain in effect for six (6) months.

We Are Looking For Someone Who Is

• Detail oriented. You will be responsible for ensuring accuracy of written communications, numbers, or data entry
• Customer focused. Your role will require you to be responsive and proactive when addressing customer needs
• Organized. You will need to balance multiple assignments and priorities in a fast-paced environment
• Dependable. Your assigned unit will rely on you for support

What you will typically be responsible for:

• General office duties such as typing, scanning, proofreading, filing, and email correspondence
• Receiving mail and processing it or routing it to the appropriate person
• Entering and maintaining data or other information in a computer database
• Checking forms for accuracy and proper completion
• Proofreading information such as records or reports
• Screening phone calls, answering questions, taking messages, or forwarding to appropriate person for resolution

A few reasons you might love this job:

• Your work will have a direct impact on the County's ability to provide important public services
• There is opportunity for promotional growth
• There is a wide variety of County departments with clerical staffing needs, so you can expand the breadth of your experience

A few challenges you might face in this job

• Your customers will include some people with strong personalities and/or high expectations
• Tasks can vary depending upon the operational need and the department you are assigned to work
• You will work in a highly regulated government environment

Competencies Required:

• Oral Communication: Engaging effectively in dialogue
• Writing: Communicating effectively in writing
• Attention to Detail: Focusing on the details of work content, work steps, and final work products
• Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships
• Customer Focus: Attending to the needs and expectations of customers
• Using Technology: Working with electronic hardware and software applications
• Professional & Technical Expertise: Applying technical subject matter to the job
• Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace
• Fact Finding: Obtaining facts and data pertaining to an issue or question
• Mathematical Facility: Performing computations and solving mathematical problems
• Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability
• Self-Management: Showing personal organization, self-discipline, and dependability
• Adaptability: Responding positively to change and modifying behavior as the situation requires

EXAM DATES

Tentative Online Written Exams

• October 2026 (For applications received (8/8/2026 - 10/8/2026)
• December 2026 (For applications received (10/09/2026 - 12/14/2026)
• March 2026 (For applications received (12/15/2026 - 02/18/2027)

Minimum Qualifications

Typing Skills: The ability to type at a speed of not less than 40 words per minute from clear manuscript or printed or typewritten copy. Employees who are in positions which do not require typing, or classifications which require typing at a lower speed, may be required to demonstrate their ability to type 40 words per minute before appointment, transfer or reassignment into positions requiring typing. Level B: One (1) year of full-time office clerical experience, or equivalent animal related clerical experience.

Selection Process

• Application Filing and Evaluation: Applicants will be required to complete a supplemental questionnaire at the time of application, applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process.
• Online Multiple-Choice Test: Candidates invited to take the online skills assessment will need access to a computer and internet. Candidates will be evaluated on necessary knowledge and skills that may include, but are not limited to: clerical skills, mathematical ability, grammar and vocabulary, interpersonal skills, and customer service.

Final Selection Interviews: Vary dependent upon the departments filling vacancies.

Meeting the minimum qualifications does not guarantee an invitation to participate in the selection process.

The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices.

For recruitment-specific questions, please contact HR at [e-mail]. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at [phone].

After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources Department will contact you to schedule a fingerprinting appointment.

DISASTER SERVICE WORKER

All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

EQUAL EMPLOYMENT OPPORTUNITY

It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.

Contra Costa County Is Committed To Providing Equal Access And Opportunity To Qualified Individuals With Disabilities In Its Employment Practices. If You Believe You May Anticipate Needing Reasonable Accommodation, Please Visit Our Job Seeker Resources Page At

Special Testing Accommodations | Contra Costa County, CA Official Website.

To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits

01

This supplemental questionnaire will be used to identify your work preferences and to determine which candidates are interested in various types of clerical positions. If you are placed on the hiring list, you will be referred to the opportunities that you select.

• N/A

02

Do you have one (1) year of full-time office clerical experience, or equivalent animal related clerical experience?

• Yes
• No

03

To be considered for typing positions, applicants must complete a typing test demonstrating the ability to type at least 40 net words per minute from clear manuscript, printed, or typewritten copy. You must attach a copy of your typing test results to your application for this recruitment. The typing certificate must be dated within the last two (2) years and must include your first and last name. **Candidates who do not upload and attach a valid typing test score will be considered for non-typing positions only

• Yes – I have attached the required document validating the ability to type at least 40 net words per minute.
• No – I have not attached the required document validating the ability to type at least 40 net words per minute.

04

What shifts are you available to work?

• Day
• Evening
• Night
• Rotating Shift
• Weekends

05

What type of positions would you like to be considered? Indicate all that apply.

• Permanent Full-Time (Regularly scheduled 40 hours per week, full fringe benefits)
• Permanent Part-Time (Regularly scheduled less than 40 hours per week; prorated vacation, sick leave; eligible for medical/dental benefits; retirement plan)
• Temporary – Limited Term Employment (A limited period of time, paid on an hourly basis, eligible for paid time off if assignment exceeds one (1) year)
• Permanent Intermittent (Irregular, unscheduled employment on an on-call or per diem basis, paid hourly; must be available to work every other weekend; scheduled for one major and three minor holidays. Prorated vacation and sick leave; medical coverage available wholly at employee's expense)

06

What regions are you willing to work in?

• Central (Concord, Clayton, Martinez, Pleasant Hill, and Walnut Creek)
• West (Crockett, El Cerrito, El Sobrante, Hercules, Kensington, Pinole, Richmond, Rodeo and San Pablo)
• East (Antioch, Bay Point, Brentwood, Oakley and Pittsburg)
• South (Danville, San Ramon, Orinda, and Lafayette)

07

If placed on the hiring list, mark the boxes next to the departments you want to be referred to. You will only be referred to the departments you select.

• ALL DEPARTMENTS
• AGRICULTURE
• ANIMAL SERVICES
• ASSESSOR
• AUDITOR-CONTROLLER
• DEPARTMENT OF CONSERVATION AND DEVELOPMENT
• CCC FIRE DISTRICT
• CHILD SUPPORT SERVICES
• CLERK-RECORDER
• COUNTY ADMINISTRATOR
• COUNTY COUNSEL
• DISTRICT ATTORNEY
• EMPLOYMENT & HUMAN SERVICES
• HEALTH SERVICES
• HUMAN RESOURCES
• LIBRARY
• PROBATION
• PUBLIC DEFENDER
• PUBLIC WORKS
• SHERIFF (A thorough background investigation, including polygraph will be conducted).
• TREASURER-TAX COLLECTOR
• VETERANS SERVICES

08

The hiring list may be used for alternative certification purposes to fill other clerical vacancies such as Intermediate Clerk-Project, Information Systems Assistant I, Clerk-Beginning Level (typing), and Clerk-Beginning Level (non-typing). If you are hired permanently on an alternate certification, your name will be removed from the Clerk – Experienced Level list. Would you like to be referred on alternate certifications? For information and details on the job description listed above, click on the job title links below or visit our website at www.cccounty.us/hr under Human Resources/Job Classification/Job Description. Information Systems Assistant I Clerk Beginning Level-typing Clerk Beginning Level-non-typing Intermediate Clerk-Project

• Yes
• No

09

If you marked "yes" on the previous question for alternate certification, which classifications are you interested in?

• Information Systems Assistant I
• Clerk Beginning Level-typing
• Clerk Beginning Level-non typing
• Intermediate Clerk-Project
• Any applicable positions.
• Not Applicable

10

Indicate your Spanish language fluency. Your name may be referred to departments where you are expected to communicate in that language regularly. You will be required to pass a bilingual examination prior to placement in any bilingual position.

• I am fluent in Spanish, and I would like to be referred for positions that require the use of my Spanish language skills
• I am not fluent in Spanish, or would not like to be referred for positions that require use of my Spanish language skills

11

I certify that I meet the announced requirements for this examination and understand that I will be eliminated at any stage in such examination if it develops that, in fact I do not meet them. I further certify that all statements made in this supplemental questionnaire and the application are true and I agree and understand that misstatements or omissions of material facts will cause forfeiture of my rights to employment with Contra Costa County.

• Yes
• Required Question