Clerk

McHappy's Donuts and Bake Shoppe; Vienna (WV); On-site; USD 20,664 - 27,552; Full time

Job summary

A local bakery in West Virginia is seeking an Entry-Level Clerk to join its team. The role involves providing exceptional customer service, handling cash transactions, and maintaining a clean and organized store environment. Ideal candidates should have a high school diploma and at least one year of customer service experience. This full-time position offers competitive pay between $15.00 and $20.00 per hour, along with opportunities for growth in a friendly team atmosphere.

Qualifications

• Minimum of one year of retail sales or customer service experience.
• Ability to maintain confidentiality and use discretion.
• Demonstrated ability to perform multiple duties.

Responsibilities

• Support the customer experience and increase sales.
• Competently operate a cash register.
• Maintain an orderly appearance in the store.

Skills

Customer service

Cash handling

Communication

Problem-solving

Education

High school diploma or GED

Job description

Clerk – McHappy's Donuts and Bake Shoppe

Join to apply for the Clerk role at McHappy's Donuts and Bake Shoppe.

Job Summary

This position works in a fast-paced, customer-oriented environment. It serves the company as a sales and service associate, providing exceptional service experience for our customers. The role assists customers with product knowledge, supports selections and purchases, handles customer payments for products, stocks product, cleans, and maintains organization.

Responsibilities, Duties & Accountabilities

• Identify sales opportunities through customer interaction and engagement.
• Support the customer experience and increase sales through product knowledge and suggestions.
• Offer alternative product ideas or suggestions for customers.
• Support the sales goals for the store.
• Competently operate a cash register and other point of sale (POS) equipment.
  • Ability to count money, customer change, and process debit/credit card transactions.
  • Ability to balance the register and perform other required transactions.
• Maintain an orderly appearance in the store, such as cleaning, organizing, and accurately stocking product.
• Maintain effective and efficient quality control of products.
• Assist and support the management in unpacking, inventorying, and placing product.
• Assist with store security and inventory control and report any concerns to management.
• Participate in company, team, and training sessions as required.
• Present a welcoming atmosphere for customers, work well with other team members and management.
• Follow all store and company policies and procedures.
• Maintain appropriate appearance and hygiene and meet attendance, punctuality, and flexible scheduling standards.
• Maintain professional working relationships with employees, management, and vendors.
• Perform other duties as assigned.

Position Requirements and Qualifications

• High school diploma or GED.
• Minimum of one (1) year of retail sales or customer service experience.
• Demonstrated ability to perform multiple duties at once.
• Demonstrated ability to interact with the public; work well individually and within a team setting.
• Demonstrated above‑average communication and problem‑solving skills.
• Demonstrated experience working with cash registers or the ability to navigate technology.
• Demonstrated ability to maintain confidentiality and use discretion with proprietary and sensitive information.
• Proactive, positive, and sincere interest in customers, ensuring continuity of the company’s long‑standing community relationship.
• Compliance with all company policies, standards, and protocols, SOPs, departmental checklists, and other required rules.
• Adherence to safety and security practices and protocols; timely completion of daily and routine departmental checklists (e.g., Opening, Closing, Cleaning).
• Completion and participation in all required trainings, and successful completion of all mandatory training checkpoints.
• Regular and routine attendance with the ability to work occasional evenings and/or weekends.
• Ability to maintain satisfactory attendance, punctuality, and flexible scheduling.

Seniority level

• Entry level

Employment type

• Full‑time

Job function

• Other

Industries

• Restaurants

Parkersburg, WV $15.00-$20.00