Clerical Technician III

COUNTY OF LEHIGH; Allentown (Lehigh County); On-site; USD 22,000 - 31,000; Full time

Job summary

The County of Lehigh is seeking an experienced clerical professional to perform advanced procedural processing tasks in the administrative office in Allentown. The role involves gathering and verifying information, comparing against standards, and determining actions needed, with independence to carry out assigned processes.

Responsibilities include maintaining records, handling payroll and timekeeping data, answering inquiries, organizing files, and supporting meetings.

Qualifications

• Thorough knowledge of clerical practices and procedures in governmental or similar offices.
• Strong command of English usage, grammar, spelling and punctuation in clerical work.
• Skill in gathering information from visitors and explaining procedures to diverse audiences.
• Ability to organize workload, set priorities and complete clerical-processing requirements.
• Ability to use spreadsheet and database programs when required.
• Ability to establish and maintain filing and recordkeeping systems.
• Ability to operate standard office equipment as needed.
• Ability to build effective working relationships with staff and the public.

Responsibilities

• Maintains records of and processes administrative activities (payroll, employment, time/attendance, petty cash, inventory, requisitions).
• Answers telephone and visitors, handles routine correspondence, mail, payments, and deposits.
• Oversees work of other clerical personnel.
• Performs related work as required.

Skills

Clerical procedures

English proficiency

Information gathering

Workload organization

Spreadsheet skills

Recordkeeping

Office equipment operation

Interpersonal skills

Education

High school diploma

Job description

• This is advanced clerical work, performing procedural processing tasks, including those of the area of specialization. A position in this class independently processes involved, multi-step procedures usually requiring gathering and/or verifying information, comparing against established
• standards, and determining conformance to requirements and/or further action needed. Work includes the performance of specific tasks in the area of specialization and may include the performance of higher or lower-level duties on an incidental basis. A position in this class is differentiated from those in related classes by the incumbent's individual responsibility for independently carrying out and accounting for assigned processes that facilitate the accomplishment of remaining functions. A position in this class reports directly to a higher-level clerical, technical, professional or administrative position.

General Definition

• This is advanced clerical work, performing procedural processing tasks, including those of the area of specialization. A position in this class independently processes involved, multi-step procedures usually requiring gathering and/or verifying information, comparing against established
• standards, and determining conformance to requirements and/or further action needed. Work includes the performance of specific tasks in the area of specialization and may include the performance of higher or lower-level duties on an incidental basis. A position in this class is differentiated from those in related classes by the incumbent's individual responsibility for independently carrying out and accounting for assigned processes that facilitate the accomplishment of remaining functions. A position in this class reports directly to a higher-level clerical, technical, professional or administrative position.

Typical Examples Of Work

• Maintains records of and processes administrative activities such as payroll, employment, time and attendance, petty cash, equipment and/or supply inventory, requisitions, and mileage; determines when action, such as purchase of office supplies, is required and initiates same; assembles information from such records for own or others use in budget and other administrative planning efforts; establishes files and maintains file systems alphabetical, chronological, numerical or other basis; retrieves requested materials from files; signs, date-stamps or otherwise identifies and/or controls files. Makes appointments for office staff members; schedules staff meetings, training sessions, and other gatherings; organizes and notifies parties of meetings, conferences, hearings and similar activities; documents steps taken to prepare for and follow-up on such activities; assembles and makes sufficient copies of records, agenda, training materials and other information required; takes notes of discussion, decisions and other activities of such meetings and develops minutes from such notes.
• Answers telephone and/or receives visitors to office; answers questions about services and/or refers for further assistance; composes answers to routine correspondence; may open, sort and distribute incoming mail; receives and issues receipts for payments; posts payments and other information to records; may make bank deposits; operates automated data-processing, copying, microfiche and dictating equipment, calculators, automatic sorters, collators, check signers, adding machines, and/or similar office equipment.
• May oversee the work of other clerical personnel.
• Performs related work as required.

Required Skills, Knowledge, & Abilities

• Thorough knowledge of clerical practices and procedures commonly employed in administrative, governmental, legal, judicial or similar offices.
• Thorough knowledge of English usage, grammar, spelling and punctuation as used in clerical assignments in governmental or judicial offices.
• Skill in gathering information from and explaining procedural and/or processing requirements to visitors, callers, clients, members of the public and representatives from other offices both within and outside of the County or the Court.
• Skill in organizing workload, establishing priorities and completing clerical-processing requirements.
• Ability to use spreadsheet, database, graphics and/or similar computer programs, when required by work assignment.
• Ability to establish and/or maintain filing and other record-skeeping systems.
• Ability to operate typewriters, copiers, and other office equipment, if required by work assignment.
• Ability to establish and maintain effective working relationships with associates, callers, visitors, clients, representatives of other offices and members of the public.

Acceptable Training & Experience

• Education equivalent to completion of the twelfth school grade.
• Three to four years clerical experience in an administrative, professional, governmental or judicial setting which has included one year of experience, in the area of specialization, at the full performance level.
• Or any equivalent combination of acceptable training and experience which has provided the knowledge, skills and abilities cited above.

Background Check

• Yes

Bargaining Unit

• No

Salary: $19.41 - $19.41 per hour