Clerical Technician 3 - Solicitor

Northampton County; Easton (Northampton County); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Clerical Technician to support its Solicitor's Office. This role involves providing exceptional customer service, managing office supplies, and maintaining organized files. The ideal candidate will have strong communication skills and a solid foundation in Microsoft Office applications. This position offers the opportunity to work in a dynamic environment where your contributions will directly support legal operations and community service. If you thrive in a structured setting and are passionate about public service, this is an exciting opportunity to join a dedicated team.

Qualifications

• Completion of a high school diploma and 3 years of clerical experience.
• Basic knowledge of County Court processes and legal terminology.

Responsibilities

• Provide exceptional customer service to visitors and callers.
• Maintain filing and recordkeeping systems efficiently.

Skills

Microsoft Office

Communication Skills

Time Management

Interpersonal Skills

Data Entry

Education

High School Diploma

Tools

Personal Computer

Telephone

Fax Machine

Scanner

Copy Machine

Job description

In order to be considered for this position, applicants must successfully submit a completed application prior to the posting deadline. Applications submitted with incomplete or missing education and/or work experience sections will be considered incomplete and will not be reviewed. These applicants will be disqualified from consideration. The attachment of a resume to the application does not fulfill this requirement and will not prevent incomplete applications from being rejected. Education and work experience fields must be completed, regardless of the presence of an attached resume.

Once the posting closes, all applications will be reviewed. The information provided on the application will be utilized to determine whether or not each applicant meets the Minimum Requirements for this position as noted in the Job Description. We encourage all applicants to provide a comprehensive, concise history of their education, certification, licensing, and employment history. Please read the Minimum Requirements thoroughly and then demonstrate that you meet these requirements on your application.

For questions regarding this posting, please contact Sherry Christman, Human Resources Analyst at [e-mail] or 610-829-6382.

Equal Employment Opportunities – It is the policy of Northampton County to provide equal employment opportunities (EEO) to all persons regardless of race, color, national origin, religion, sexual orientation, marital status, sex, gender identity, gender expression, age, genetic information, disability, or any other status protected by the Pennsylvania Human Relations Act, Title VII of the Civil Rights Act of 1964, the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA) and any other state, federal, or local law.

GENERAL PURPOSE
The Clerical Technician 3 – Solicitor’s office is responsible for performing administrative and professional work in the Solicitor’s Office. This position independently prepares, carries out, and takes definitive action regarding processes and functions that are integral parts of the department’s mission.

SUPERVISION RECEIVED
This position reports directly to the Solicitors, Assistant Solicitors, and Paralegal.

SUPERVISION EXERCISED
This position is not responsible for the supervision of other employees or functions.

ESSENTIAL DUTIES OF THE POSITION
Receives instruction from Solicitors, Assistant Solicitors, and Paralegal.

Answers telephone and receive visitors to office. Provides exceptional customer service by effectively communicating with visitors by telephone, email, or in person. Adequately resolves visitors’ issues, or directs visitors to appropriate staff able to provide assistance.

Assists in handling general upkeep of office, including but not limited to ordering of supplies and overseeing maintenance and operation of copying and printing devices.

Establishes and maintains files in alphabetic, chronological, numerical or other basis; retrieves requested materials from files; signs, date-stamps or otherwise identifies and/or controls files.

Responsible for archiving of files.

Provides for service to attorneys, County officials, or other necessary parties.

Composes correspondence using Microsoft Office and Outlook, or any other necessary applications.

Receives documents for recording and processes all correspondence in accordance with the Rules of Civil procedure. Utilizes data entry skills to docket all filings in the appropriate system.

Participates in cross training as necessary in order to develop areas of specialization.

Responsible to assist Right to Know Officer.

*An employee assigned to this title shall perform a majority, but may not perform all, of the duties listed in this job description. Conversely, minor level duties performed on the job may not be listed. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

REQUIRED MINIMUM QUALIFICATIONS

EDUCATION & EXPERIENCE - Completion of a high school, or general equivalency, diploma; AND

At least three (3) years of general clerical work experience in an office environment, preferably in a legal or judicial setting.

KNOWLEDGE, SKILLS, AND ABILITIES
Basic knowledge of County Court processes and legal terminology.

Knowledge of computers and computer software, including Microsoft Office applications. Ability to develop Excel spreadsheets and create formal correspondence in Microsoft Word.

Excellent communication and interpersonal skills with the ability to listen effectively, respond appropriately and maintain mutual comfort level while relating to a diverse clientele, both verbally and in writing.

Skill in gathering information from and explaining procedural and/or processing requirements to visitors, callers, clients, members of the public and representatives from other offices both within and outside of the County or the Court.

Excellent time management, prioritization, and multitasking skills, along with the ability to maintain sufficient flexibility to respond to immediate demands.

Ability to learn to utilize the necessary software specific to the Solicitor’s Office.

Ability to establish and maintain filing and other recordkeeping systems.

Ability to preserve confidential and sensitive information.

Ability to maintain composure and tactfully handle sensitive situations.

Ability to establish and maintain working relationships with County staff, other agencies, and the general public.

Ability to read, write, speak, understand, and communicate in English to perform the duties of this position.

Ability to add, subtract, multiply, and divide in order to perform the functions of the position.

TOOLS AND EQUIPMENT
Telephone, personal computer (including Microsoft Office applications, and other specialized software), dictation machine, calculator, fax machine, copy machine, scanner, and other office equipment.

PHYSICAL DEMANDS
While performing the duties of this job, the employee is frequently required to walk, sit, talk, or hear.

The employee must frequently lift and/or move up to twenty-five (25) pounds.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

The noise level in the work environment is generally quiet.

SELECTION GUIDELINES
Formal application, rating of education and experience, interview, and reference check as well as job related tests may be required.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.


FLSA STATUS: FLSA NON-EXEMPT (ELIGIBLE FOR OVERTIME)
DESIGNATION: CAREER SERVICE
PAY GRADE: CS/GR15
UNION STATUS: NON-UNION

February 2018