Clerical Supervisor (Totowa)

St. Joseph's Health; Totowa (NJ); On-site; USD 40,000 - 80,000; Full time

Job summary

An established healthcare organization is seeking a Clerical Supervisor to oversee departmental operations in Totowa. This role is vital for ensuring efficient patient flow and exceptional customer service, focusing on patient satisfaction and accurate billing practices. The ideal candidate will bring strong managerial and analytical skills, along with a commitment to excellence. Join a respected team dedicated to providing high-quality healthcare services in a supportive environment, recognized as one of the best places to work in healthcare.

Qualifications

• High school diploma or equivalent required; some college preferred.
• 3-5 years of related work experience required.

Responsibilities

• Supervise and coordinate departmental activities to maintain workflow.
• Ensure prompt and accurate collection of patient information.

Skills

Analytical Ability

Technical Literacy

Managerial Skills

Mathematical Skills

Writing Skills

Education

High School Diploma

Some College

Job description

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Job Description

Responsible for supervising and coordinating departmental activities. Maintains workflow and operations to ensure prompt and accurate collection of patient demographic and insurance information. Ensures excellent customer service, efficient patient flow, and effective communication with patients, physicians, and other hospital departments. The primary goals are patient, customer, and physician satisfaction, along with accurate billing practices.

Qualifications

Work requires a high school diploma or equivalent; some college is desirable, along with three to five years of related work experience. Skills needed include analytical ability, technical and computer literacy, managerial, mathematical, and writing skills to supervise employees and resolve issues.

About Us

St. Joseph’s Health is recognized for the expertise and compassion of its highly skilled and responsive staff. The organization’s outstanding physicians, nurses, and staff have made us one of the most respected healthcare organizations in the state, the largest employer in Passaic County, and one of the nation’s “100 Best Places to Work in Health Care”.

About The Team

St. Joseph’s University Medical Center is an academic tertiary care medical center and state-designated trauma center located on the Paterson campus. It accepts referrals of complex cases from other hospitals and physicians, performing both complex and routine procedures. The center offers a full range of specialty and subspecialty services including ambulatory, behavioral health, cardiovascular, emergency/trauma, internal medicine, neuroscience, oncology, orthopedic/spine, rehabilitation, surgical specialties, women’s health, imaging, and pediatrics.

The nursing team at St. Joseph’s University Medical Center, including St. Joseph’s Children’s Hospital, has held the Magnet Award for Nursing Excellence since 1999. They also received the 2010 Magnet Prize, one of only 8 hospitals worldwide to earn this distinction that year.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Administrative
• Industries: Hospitals and Health Care

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