Clerical Associate Level IV

NYC Health + Hospitals; New York (NY); Presencial; USD 35 000 - 48 000; Tempo integral

Resumo da oferta

NYC Health + Hospitals is seeking a clerical professional to handle office data processing tasks and supervise staff under supervision. The role emphasizes customer service, recordkeeping, and reporting in a hospital setting.

The position requires a high school diploma or equivalent, and at least six months of clerical experience with strong organizational and communication skills. A background in administrative duties and an understanding of hospital operations are preferred.

Qualificações

• High school diploma or its educational equivalent.
• Six months of full-time clerical experience and/or experience interacting with the public.
• Exceptional customer service skills required.
• Good organizational and time management skills required.
• Administrative experience or equivalent combination of training, education and experience in related fields.

Responsabilidades

• Supervises personnel performing data processing functions in data entry, data control/coding, production control.
• Assists in supervising personnel by processing, recording, financial counseling, checking, maintaining records, furnishing information, and preparing reports.

Conhecimentos

Customer service

Organization

Time management

Multi-tasking

Follow up / Initiative

Formação académica

High school diploma or equivalent

Descrição da oferta de emprego

Marketing Statement

Since 1875, South Brooklyn Health has established its reputation for clinical excellence and culturally competent care. It has designations as a Certified Percutaneous Coronary Intervention (PCI) Center, an Advanced Primary Stroke Center, an accredited Baby-Friendly Hospital, a U.S. News & World Report high performing hospital. The hospital's staff is as diverse as the patients they serve. Interpreter services can be provided at any time of the day or night in over 130 languages.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Duties & Responsibilities

Purpose of Position:

This class of positions encompasses clerical related office activities utilizing manual and automated office systems; duties may include supervision of employees performing routine tasks appropriate to each Assignment Level. All personnel perform related work.

Under supervision, with latitude for independent judgment, performs one or more of the following:

Examples Of Typical Tasks

• Supervises personnel performing data processing functions in the areas of data entry, data control/coding, production control.
• Under the direction of the unit head, assists in supervising personnel performing responsible clerical and related activities by processing, recording, financial counseling, checking, and maintaining records, furnishing information, and preparing reports.

Minimum Qualifications

• A high school diploma or its educational equivalent; and
• Six (6) months of full-time satisfactory clerical experience and/or experience interacting with the public, such as processing sales; taking, processing, and delivering orders; obtaining and dispensing information; listening to and resolving customers concerns, problems, and complaints; and/or performing related customer service activities.

Department Preferences

• Exceptional customer service skills required.
• Good organizational and time management skills required.
• Administrative experience or an equivalent combination of training, educational background and experience in related fields and educational disciplines.
• Overall knowledge of the fundamental of hospital organization, administration, standard regulations and laws applicable to hospital operations.
• Multi-tasker, detail oriented with excellent follow up skills and a proven ability to exercise initiative and judgement.