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UF Health in Jacksonville, FL is seeking a Clerical Associate to join the patient care team. The role focuses on clerical functions, handling communications at the central nursing station, and maintaining patient records while supporting clinicians with the electronic medical record system.
The position requires 1-2 years of clerical experience, a high school diploma or GED, and basic math skills. Ability to type, read/write English, and maintain confidentiality is essential; CPI training is
The Clerical Associate (C.A.) is a member of the patient care team whose primary responsibilities are to perform clerical functions, serve as an role model for customer service, handle verbal, written, telephone and electronic communications at the central nursing station, maintain the paper copy of the patient medical record, order/control equipment, supplies and the environment of care, provide assistance as needed to professional staff in the use of the electronic medical record and perform other support duties within job scope. The Clerical Associate reports to the Nurse Manager in the unit/clinic and works effectively in conjunction with other members of the interdisciplinary team. The C.A. interacts appropriately with patients and families according to their age and developmental level.
Required Education:
High School Diploma or GED equivalent.
Necessary Skills:
Required Licensure/Certifications:
Crisis Prevention Institute training is required within ninety (90) days of date of hire or transfer, and annually thereafter, for the Psych Unit.
Preferred Licensure/Certifications:
CPR training.
Required Experience:
1 - 2 years of general clerical experience in a customer service environment.
Preferred Experience:
Customer Service experience in a healthcare environment