Clerical Assistant - Programs

State of Indiana; Westville (IN); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Paid leave

Pension plan

Education reimbursement

Paid holidays

Free parking

LinkedIn Learning

Job summary

The State of Indiana is hiring at Westville Correctional Facility to provide essential office support and customer service across agency operations. The role emphasizes reliable clerical work, recordkeeping, and professional interaction with visitors and staff.

A degree is not required; a High School Diploma or HSE is required. The position offers a comprehensive benefits package and opportunities to contribute to public service within a major state employer.

Qualifications

• Working knowledge of general office functions and clerical procedures.
• Basic computer skills.
• Effective written and verbal communication skills.
• Organizational skills with the ability to prioritize tasks.
• Attention to detail and proofreading skills.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
• Ability to work with sensitive documents and maintain confidentiality.
• Ability to work independently.
• Provide effective and professional customer service.

Responsibilities

• Supports daily operations by performing general office tasks.
• Greets visitors and directs to the appropriate person.
• Answers telephones, provides information, takes messages.
• Opens, sorts, and routes incoming mail and prepares outgoing mail.
• Operates office machines including photocopiers and scanners.
• Maintains and organizes office files.
• Delivers messages and runs errands.
• Maintains inventory and distributes supplies.
• Completes tasks assigned by supervisor in a timely manner.

Skills

General office tasks

Microsoft Office

Customer service

Written & verbal communication

Attention to detail

Organization

Independence

Handling sensitive information

Education

High School Diploma or HSE

Tools

Photocopiers & scanners

Job description

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About Westville Correctional Facility:

Westville Correctional Facility is a multi‑level security facilitylocatedin Westville, Indiana, with a capacity of more than 3,400 incarcerated adult males. Originally built as a state hospital, the campus was converted to acorrectional facilityin 1979. The institution offersnumerousprograms focused on education, re‑entry, and community service. Partnerships include Gold Standard Truss, whichoperatesa truss manufacturing site on facility grounds, and the Moreau College Initiative through the University of Notre Dame and Holy Cross College. Incarcerated individuals can develop valuable vocational and academic skills. Staffmaintainan environment that promotes safety, structure, and rehabilitation. To learn more about Westville Correctional Facility, click here .

Role Overview:

You will receive individual assignments with desired results indicated or implied because of the standardized nature of the task. Routine work is checked upon completion for technical soundness, and the supervisor checks any deviation from the norm before action is taken. This individual will be expected to partner with agency personnel and related stakeholders working towards completion of assigned functions. Exceptional customer service is provided to agency partners and/or the general public.

The salary for this position traditionally starts at $27,638 but may be commensurate with education and work experience. Use our Compensation Calculator to view the total compensation package.

A Day in the Life:

The essential functions of this role are as follows:

• Supports the daily operations of an organization by performing general office tasks
• Greets visitors and directs them to the appropriate person according to their needs.
• Answers telephones and gives information to callers, take messages, or transfers calls to appropriate individuals.
• Opens, sorts, and routes incoming mail and correspondence, and prepares outgoing mail.
• Operates office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
• Accurately maintains and organizes office files.
• Delivers messages and run errands.
• Maintains inventory, orders, and distributes supplies.
• Completes tasks or projects assigned by supervisor in a timely manner.

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

What You'll Need for Success:

Individuals in this role should minimally be able to articulate or demonstrate the following:

• Working knowledge of general office functions and clerical procedures.
• Basic computer skills.
• Effective written and verbal communication skills.
• Organizational skills with the ability to prioritize tasks effectively.
• Attention to detail and proofreading skills.
• Ability to use Microsoft Office Suite (Word, Excel, Outlook).
• Ability to work with sensitive documents and information, and be privy to sensitive agency information without divulging information to internal or external parties.
• Ability to work independently.
• Ability to provide effective and professional customer service to internal and external parties.

A degree is not required. However, a High School Diploma or High School Equivalent (HSE) is required.

Individuals should have the ability to perform essential functions with or without reasonable accommodation.

Supervisory Responsibilities/Direct Reports:

This role may provide direct supervision for one or more staff members.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes:

• Three (3) medical plan options (including RX coverage) as well as vision and dental plans
• Wellness Rewards Program: Complete wellness activities to earn gift card rewards
• Health savings account, which includes bi-weekly state contribution
• Deferred compensation 457(b)account (similar to401(k) plan) with employer match
• Two (2) fully-funded pension plan options
• A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
  • 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
  • Up to 15 hours of paid community service leave
• Combined 180 hours of paid vacation, personal, and sick leave time off
• 12 paid holidays, 14 on election years
• Education Reimbursement Program
• Group life insurance
• Employee assistance program that allows for covered behavioral health visits
• Qualified employer for the Public Service Loan Forgiveness Program
• Free Parkingfor most positions
• Free LinkedIn Learningaccess

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at [e-mail] .