Clerical Assistant - Records Room

State of Indiana; Indianapolis (IN); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health benefits

Pension plan

Paid leave

Education reimbursement

Free Parking

Job summary

The State of Indiana is seeking a Clerical Assistant for Indiana Women’s Prison in Indianapolis to manage the facility packet room, records, electronic filing, and classification notifications. You will join a dedicated team in a secure, fast-paced environment.

A High School Diploma is required; the role offers comprehensive benefits including medical, pension, paid leave, and education reimbursement. Salary starts at $27,638 and total compensation may reflect education and experience.

Qualifications

• Working knowledge of general office functions and clerical procedures.
• Basic computer skills.
• Effective written and verbal communication skills.
• Organizational skills with the ability to prioritize tasks.
• Attention to detail and proofreading skills.
• Ability to use Microsoft Office Suite (Word, Excel, Outlook).
• Ability to work with sensitive documents and information without divulging information.
• Ability to work independently.
• Ability to provide professional customer service.

Responsibilities

• Supports daily operations of the organization by performing general office tasks.
• Greets visitors and directs them to the appropriate person.
• Answers phones, takes messages, or transfers calls.
• Opens, sorts, and routes mail and prepares outgoing mail.
• Operates office machines and computers.
• Maintains and organizes office files.
• Delivers messages and runs errands.
• Maintains inventory and supplies.
• Completes tasks assigned by supervisor promptly.

Skills

General office knowledge

Organizational skills

Communication skills

Attention to detail

Microsoft Office

Independent work

Customer service

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

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Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About Indiana Women’s Prison :

Indiana Women’s Prison is a maximum‑security facility located in Indianapolis, Indiana, with a capacity of more than 700 incarcerated adult females. As the oldest women’s correctional facility in the United States, it serves individuals with diverse needs, including pregnant, elderly, youthful, medically complex, and high‑profile incarcerated adult females. The facility features the Officer Breann Leath Memorial Maternal‑Child Health Unit, which supports family bonding and re‑entry planning. Incarcerated individuals have access to mental health services, substance use treatment, domestic abuse programming, and educational opportunities. Programs focus on rehabilitation and building confidence for life after release. Staff support a safe, structured environment focused on healing and growth. To learn more about Indiana Women’s Prison,

Role Overview:

As a Clerical Assistant you will be responsible for all duties and responsibilities associated with the facility packet room, record keeping, electronic filing, document archiving, and classification notifications. Individuals with the ability to prioritize and manage multiple tasks are highly sought after and will be the most successful in this position. The position will work closely with other support staff in completing facility‑required goals and tasks and will be an integral member of a successful and efficient team.

The salary for this position traditionally starts at $27,638.00 but may be commensurate with education and work experience. Use our Compensation Calculator to view the total compensation package.

A Day in the Life:

The essential functions of this role are as follows:

• Supports the daily operations of an organization by performing general office tasks
• Greets visitors and directs them to the appropriate person according to their needs.
• Answers telephones and gives information to callers, take messages, or transfers calls to appropriate individuals.
• Opens, sorts, and routes incoming mail and correspondence, and prepares outgoing mail.
• Operates office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
• Accurately maintains and organizes office files.
• Delivers messages and run errands.
• Maintains inventory, orders, and distributes supplies.
• Completes tasks or projects assigned by supervisor in a timely manner.

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

What You'll Need for Success:

Individuals in this role should minimally be able to articulate or demonstrate the following:

• Working knowledge of general office functions and clerical procedures.
• Basic computer skills.
• Effective written and verbal communication skills.
• Organizational skills with the ability to prioritize tasks effectively.
• Attention to detail and proofreading skills.
• Ability to use Microsoft Office Suite (Word, Excel, Outlook).
• Ability to work with sensitive documents and information, and be privy to sensitive agency information without divulging information to internal or external parties.
• Ability to work independently.
• Ability to provide effective and professional customer service to internal and external parties.

A degree is not required. However, a High School Diploma or High School Equivalent (HSE) is required.

Individuals should have the ability to perform essential functions with or without reasonable accommodation.

Supervisory Responsibilities/Direct Reports:

This role may provide direct supervision for one or more staff members.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes:

• Three (3) medical plan options (including RX coverage) as well as vision and dental plans
• Wellness Rewards Program: Complete wellness activities to earn gift card rewards
• Health savings account, which includes bi-weekly state contribution
• Deferred compensation 457(b)account (similar to401(k) plan) with employer match
• Two (2) fully-funded pension plan options
• A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
  • 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
  • Up to 15 hours of paid community service leave
• Combined 180 hours of paid vacation, personal, and sick leave time off
• 12 paid holidays, 14 on election years
• Education Reimbursement Program
• Group life insurance
• Employee assistance program that allows for covered behavioral health visits
• Qualified employer for the Public Service Loan Forgiveness Program
• Free Parkingfor most positions
• Free LinkedIn Learningaccess

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at [e-mail] .