Clerical Assistant

Providence Health & Services; Oregon; On-site; USD 57,308,000 - 83,326,000; Full time

Benefits offered by this job

Free parking

TriMet annual pass

Tuition reimbursement

Paid time off

Retirement plan

Counseling/coaching services

Job summary

Providence Milwaukie Hospital is seeking a Clerical Assistant to support the front desk and clinic with scheduling and administrative tasks in a full-time, day-shift role.

You will provide friendly, patient-facing service, handle patient scheduling, maintain records, and collaborate with Rehab and clinic teams; prior experience in a medical environment is preferred.

Qualifications

• 1 year of experience in a customer service-oriented environment.
• Experience with medical terminology and scheduling software is preferred.

Responsibilities

• Support front desk and clinic with scheduling and general clerical tasks.
• Provide friendly, patient-facing service and assist with documentation.

Skills

Customer service

Medical terminology

Communication

Education

H.S. Diploma or GED General Studies

AHA Heart Saver or BLS certification

Tools

MS Office

EPIC

Scheduling software

Job description

Description

Clerical Assistant at Providence Milwaukie Hospital - Full-Time, Day Schedule (7am-5:45, Monday, Thursday and Friday)

The clerical assistant is a patient-facing position that provides scheduling and support to the front desk and clinic.

Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Milwaukie Hospital and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Benefits

• Free, convenient, and ample parking
• TriMet annual pass (Hop Fastpass) for benefit eligible staff who work within the Portland Service Area (does NOT include Wilsonville, Newberg, Seaside, Hood River, Washington State, or Medford)
• Medical Plan Assistance Program - provides free or reduced-cost coverage to caregivers and their eligible dependents who qualify based on household size and income
• Tuition Reimbursement/Education - includes 100% tuition paid program options; up to $5,250 per year for select undergraduate and master's degrees within Guild catalog. Required books and fees are 100% covered or reimbursable for select schools in the Guild catalog up to program funding cap
• Paid Time Off - Benefit eligible caregivers receive up to 25 days per year
• Retirement - The Providence retirement program consists of employer match and discretionary contributions that work together with your pre-tax (and/orRoth aftertax) contributions to help you save for retirement.
• Lyra Caregiver Assistance Program - Up to 25 counseling or coaching sessions per eligible member per year

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

Required Qualifications

• 1 year of experience in a customer service-oriented environment.

Preferred Qualifications

• H.S. Diploma or GED General Studies
• Upon hire: AHA Heart Saver certification or AHA BLS certification (for some Rehab clinic locations)
• Experience in medical environment OR
• Rehab field OR
• Working with medical terminology
• 1 year of experience utilizing MS Office Suite or other Windows-based software programs.
• Experience with computerized patient scheduling programs.
• Experience with EPIC

Why Join Providence

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.

About Providence

At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

About the Team

Providence has been serving the Pacific Northwest since 1856 when Mother Joseph of the Sacred Heart and four other Sisters of Providence arrived in Vancouver, Washington Territory. As the largest healthcare system and largest private employer in Oregon, Providence is located in areas ranging from the Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of Portland.

Our award-winning and comprehensive medical centers are known for outstanding programs in cancer, cardiology, neurosciences, orthopedics, women's services, emergency and trauma care, pediatrics and neonatal intensive care. Our not-for-profit network also provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care.

Equal Opportunity Employer

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Pay Range

Pay Range: $20.00 - $29.08

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Location

Address: OR Happy Valley 16180 SE Sunnyside Rd

Work Location: Happy Valley Clinic-Happy Valley

Workplace Type: On-site

Job Schedule: Part time

Job Shift: Day

Career Track: Admin Support

Department: 5005 PMH REHAB HAPPY VY