Clearable Data Center Tech — 24/7 Troubleshooter

Amazon Inc.; Aurora (CO); On-site; USD 46,000 - 80,000; Full time

Job summary

Amazon Web Services (AWS) is seeking cleared Data Center Technicians to join our Infrastructure Operations team in Aurora, CO. You will resolve infrastructure issues across hardware, fiber, and networking, applying IT principles to real datacenter challenges in a large-scale environment.

The role requires US citizenship and active TS/SCI clearance with polygraph. Expect 24/7 shift coverage at multiple sites, with a focus on reliable, secure, and scalable data center operations.

Qualifications

• High school diploma or equivalent, or A+ / CND / Network+ / Security+.
• Bachelor's degree in IT-related field preferred.
• Hands-on experience with Dell or HP hardware; CCNA or Network+ certification is a plus.

Responsibilities

• You will engage in physical data center activities including capacity planning, rack deployment, rack cabling, hardware and software troubleshooting, and rack decommissioning.
• Lift and move material up to 49 pounds, work in cramped or elevated locations, and operate for long shifts to support 24/7 operations.
• Take ownership of technical issues, troubleshoot, and drive resolution with cross-team collaboration.
• Maintain service level agreements through proactive issue detection and reporting.
• Rotation across days/nights/weekends/holidays at multiple sites.

Skills

Troubleshooting

Problem solving

Capacity planning

Education

High school diploma or equivalent

A+ / CND / Network+ / Security+

Bachelor's degree in IT-related field

Tools

Dell hardware

HP hardware

Job description

Amazon Web Services (AWS) is seeking cleared Data Center Technicians to join our Infrastructure Operations team in Aurora, CO. You will resolve infrastructure issues across hardware, fiber, and networking, applying IT principles to real datacenter challenges in a large-scale environment.

The role requires US citizenship and active TS/SCI clearance with polygraph. Expect 24/7 shift coverage at multiple sites, with a focus on reliable, secure, and scalable data center operations.