Clear & Legible Reporting Medical Record Clerk (Liaison)

Cherokee Federal; Colorado Springs (CO); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Up to 6% 401(k) matching

Paid time off (PTO)

Medical, dental, and vision insurance

Life and AD&D insurance

Short/long-term disability

EAP

FSA/HSA options

Professional development

Voluntary benefits

Job summary

Cherokee Federal is seeking a Clear & Legible Reporting Medical Record Clerk (Liaison) at Buckley Space Force Base in Aurora, CO. The role focuses on establishing positive relationships with MTF clinics and staff, processing clinical results daily, and uploading records via MHS GENESIS.

This onsite day shift position requires an active Public Trust clearance or the ability to obtain one, and offers benefits including 401(k) matching, PTO, health coverage, life and disability insurance, and

Qualifications

• Excellent customer service and HIPAA knowledge are required.
• High school diploma or GED is mandatory.
• Strong receptionist and clerical skills are needed.
• Must be able to meet deadlines and work with MS Office.

Responsibilities

• Establish and maintain positive relationships with the MTF, clinics and staff.
• Process clinical results daily and upload into the record via MHS GENESIS.
• Notify PCM/referring provider that results are available for review.
• Review and disposition referrals in MHS GENESIS; manage day-50/120/180 referrals.
• Research replacement documents for partial results and missing identifiers.
• Document work in required systems and adhere to HIPAA requirements.

Skills

Excellent customer service

HIPAA knowledge

Deadline-oriented

Receptionist duties

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Windows OS

Job description

Clear & Legible Reporting Medical Record Clerk (Liaison)

Buckley Space Force Base North Aurora, CO

Clear & Legible Reporting Medical Record Clerk (Liaison)

This position requires an active Public Trust clearance or the ability to obtain a Public Trust clearance to be considered.

Position Summary

The Clear and Legible Reporting Clerk will establish and maintain a positive working relationship with the MTF, clinics and staff.This position is responsible for processing clinical results daily, uploading them into the appropriate record via MHS GENESIS, and use excellent customer service skills. This is 5 days a week onsite day shift postion at Space Force Base Nort Aurora, CO.

Salary Range for Clear & Legible Reporting Medical Record Clerk (Liaison):$18.00 – $20.00 per hour

Benefits That Set Us Apart

When considering your next opportunity, compensation is only part of the picture. We offer a benefits package designed to invest in your future and support your life outside of work.

Highlights include

• Up to a 6% 401(k) company match to help you build long-term financial security
• Paid time off as part of our comprehensive benefits package, so you have the flexibility to rest, recharge, and enjoy what matters most
• Medical, dental, and vision insurance, plus prescription drug coverage
• Basic life and AD&D insurance, with supplemental life options
• Short-term and long-term disability coverage
• Employee Assistance Program (EAP)
• Flexible Spending Account (FSA) and Health Savings Account (HSA) options
• Professional development, training, and certification support
• Voluntary benefits including accident, critical illness, and identity theft protection

Because taking care of our employees isn’t just a promise, it’s part of who we are.

Benefits are subject to change and eligibility requirements apply.

Essential Functions, Duties & Responsibilities

Includes the following:

• Establish and maintain a positive working relationship with the MTF, clinics and staff.
• Process clinical results daily, uploading them into the appropriate record via MHS GENESIS.
• Send a communication to the PCM/referring provider through MHS GENESIS notifying them that the results are available for review.
• Review and disposition referrals accordingly in MHS GENESIS.
• Research and request replacement documents for partial results and those missing a second identifier.
• Will research all referrals that are open at day 50, 120 and 180 using MHS GENESIS and the Managed Care Support Contractors website.
• At day 120 if there is no claim notify the PCM/referring provider that the referral was not utilized via appropriate means
• Close referrals in accordance with facility guidelines
• Capture Health effectiveness Data and Information Set (HEDIS) on all results meeting criteria during processing.
• Adhere to all requirements under the Health Insurance Portability and Accountability Act (HIPAA).
• Document their work appropriately in required systems.
• Works closely with individual MTFs to appropriately route and close referrals
• Perform other job-related duties as assigned.

Basic Qualifications

Excellent customer service skills and experience

• HIPAA - working knowledge
• High school diploma or GED equivalency
• General office administrative and clerical skills to perform receptionist duties and answer telephones
• Computer operations, including operational skills with Microsoft applications (Windows, Word, Excel)
• Personnel shall understand the importance of meeting deadlines
• This position requires an active Public Trust clearance or the ability to obtain a Public Trust clearance to be considered.
• Prolonged periods of sitting at a desk and working on a computer; may occasionally require standing or moving about the office for extended periods.
• Must pass pre-employment qualifications of Cherokee Federal.

Preferred Qualifications

• Operational computer skills with general working knowledge of word processing, and Microsoft applications (including Windows, Word, Excel, Outlook).
• Possess or complete Privacy Act and HIPAA, Data-Safeguarding, Anti-Terrorism, Interacting with Government Employees, MHS GENESIS appointment booking, and policy training in a trainer-to-trainer format.
• Possess or complete TRICARE online training and have a solid understanding of the TRICARE online appointing and referral process.
• Possess or complete MHS GENESIS Revenue Cycle and scheduling training.
• Possess or complete training on the MHS GENESIS referral management function and the MHS GENESIS appointing function
• Possess or complete training on the secure messaging platform and be capable of managing inbox volume.

Work is performed primarily in a climate-controlled environment.

Company Information

Behind every government mission stands skilled, mission-driven talent: people whose expertise and dedication turn complex challenges into successful outcomes. Cherokee Nation Operational Solutions, part of Cherokee Federal, the federal contracting division of Cherokee Nation Businesses, is that team. We modernize aging systems, deliver care where it’s needed most, and keep missions supplied, staffed, and moving across defense, intelligence, and civilian agencies. For more than 60 federal clients, we take on the work others won’t, and deliver where it counts. If that’s the kind of work you’re looking for, you’ve found your team. Learn more at cherokee-federal.com.

Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply.

Legal Disclaimer

All qualified applicants will receive consideration for employment without regard to protected veteran status, disability or any other status protected under applicable federal, state or local law.

Many of our job openings require access to government buildings or military installations. Candidates must pass pre-employment qualifications of Cherokee Federal.

Equal Employment Opportunity (EEO) Statement

Cherokee Federal is a federal contractor subject to the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRAA). As required by VEVRAA, we take affirmative action to employ and advance in employment qualified protected veterans. Protected veterans are encouraged to self-identify during the application process.

Cherokee Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities in compliance with Section 503 of the Rehabilitation Act. Qualified individuals with disabilities are encouraged to self-identify during the application process.

Reasonable accommodations are available to qualified individuals with disabilities or those with sincerely held religious beliefs. To request an accommodation in the application or interview process, please contact Human Resources at [e-mail]

Job Info

• Job Identification 44105
• Job Category Healthcare Support
• Posting Date 10/17/2026, 02:18 PM
• Job Schedule Full time